Hybrid Part Time Customer Technology Specialist bei City of Cedar Hill, TX
City of Cedar Hill, TX · Cedar Hill, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Cedar Hill
About the Department
This is a part time position, working generally 20 hours per week in the afternoons. While subject to change, the hours will generally be 1-6 p.m., Monday - Friday. and every other Saturday 1 - 5 p.m.
Position Duties
- Provides premier customer service to internal and external customers by responding to requests in a timely and professional manner.
- Assist library patrons by answering questions and providing technical assistance, database retrieval and research and performing library essential functions.
- Assist in organizing and maintaining assigned areas.
- Assist with audio visual, makerspace and recording studio programming.
- Assists in maintaining inventory, software updates, and technology development for future growth.
- Stays abreast of and attends available technology training.
- Assists with overall library operations and facilities by assisting and collaborating with other staff to maintain a high functioning library.
- Assist in the setup and installation of library systems and programs.
- Quickly and accurately process multiple types of information and perform multiple tasks simultaneously.
- Regular attendance required, including evenings, weekends and special events, as needed.
Minimum Qualifications
- Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. Some college level coursework preferred.
- Knowledge of hardware, software and peripheral equipment maintenance, repair, setup modification and troubleshooting methods, practices and procedures.
- At least one year of technology-related customer service experience is required.
Other Qualifications
Complete online application at Cedar Hill City Website at www.cedarhilltx.com. The City of Cedar Hill can no longer accept actual/faxed applications. ONLY ONLINE APPLICATIONS WILL BE CONSIDERED. There are computers at the Cedar Hill Library for applicants that do not have access to a computer at home. If you are having trouble with the NEOGOV Applicant tracking site, please call the NEOGOV technical support number at 1-877-204-4442 and select option 1.
In compliance with the Americans with Disabilities Act, the City of Cedar Hill will make every reasonable effort to accommodate your needs. For any special requests, please call Human Resources at 972-291-5100, ext 1050.
The City of Cedar Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of genetic information in compliance with GINA, race, sex, color, religion, national origin, veteran status, age, or disability in hiring, conditions, or termination of employment. Final applicants for employment with the City of Cedar Hill are subject to drug testing and background screening.
CITY OF CEDAR HILL
285 Uptown Blvd Bldg #100
Cedar Hill, TX 75104
972-291-5100
