Hybrid Scheduling and Office Coordinator (Full-Time 1.0/ Days) bei Hospice & Community Care
Hospice & Community Care · York, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in York
Office and Scheduling Coordinator
Full -Time
8am - 5pm, Weekdays
In person position
No weekends or holidays
Essential Functions:
- Develop, maintain, and oversee the master staffing schedule for all Home Hospice clinical staff.
- Assign employees to shifts based on availability, skills, and organizational needs.
- Monitor schedules proactively, making timely and accurate adjustments while effectively communicating changes to staff.
- Troubleshoot scheduling issues, respond to related inquiries, and serve as a resource for staff.
- Review and approve time-off requests in accordance with organizational guidelines.
- Develop and deliver training materials and presentations related to scheduling and processes.
- Conduct staff trainings to ensure consistent and accurate use of scheduling tools.
- Monitor and approve shift swaps to maintain optimal coverage.
- Communicate all schedule-related information clearly to staff, including assignments, changes, and updates.
- Collaborate with HR, Operations, and other departments to align staffing with organizational priorities and patient care needs.
- Support additional administrative functions, including data entry, report generation, and occasional assistance with recruitment processes.
- Maintain inventory of office and program-related supplies, ensuring areas remain stocked and organized; order and track general and specialty items. i
- Serve as primary contact for facility’s needs, coordinating with the Director of Facilities and vendors to address maintenance, repairs, and servicing.
- Act as liaison with HR, IT, Development, Finance, Volunteer Services, and other departments to support administrative needs and facilitate timely communication.
- Provide administrative support including data entry, filing, scanning, mail distribution, courier deliveries, and document management.
- Maintain the staff communication board, coordinate employee benefit ticket distribution, and support organizational events.
- Record and document incoming cash donations for timely acknowledgment and reconciliation with Development; track and distribute gift cards with reporting.
- Assist with cross-functional program support and provide flexibility across satellite offices as needed.
- Prepare meeting rooms, support technology needs, and ensure alignment with reservation schedules.
- Greet and assist visitors, guests, and vendors in a professional and courteous manner.
- Answer and route incoming calls promptly and accurately
- Provide backup coverage for the Administrative Support Secretary during absences, ensuring coordinated scheduling.
Qualifications
- High school diploma or educational equivalent required.
- A combination of relevant education—such as college-level coursework, business certifications, specialized training, and progressively responsible administrative experience preferred.
- Previous experience in scheduling or a related administrative/office coordination role strongly preferred.
- Demonstrated ability to deliver exceptional customer service, work collaboratively across departments, communicate effectively (both verbally and in writing), manage multiple priorities with strong organizational skills, and engage in crucial conversations with professionalism and tact.
- Strong proficiency in Microsoft Office Suite; experience with scheduling systems and other digital tools preferred.
- Must be able to communicate fluently in English, both verbally and in writing, with a pleasant and professional speaking voice.
Our Mission
To provide personalized care and comfort to help patients and families live better with serious illness through end of life.
Our Vision
Every person living in our community will receive the care and compassion they need while coping with serious illness, facing end of life, or experiencing the loss of a loved one.
Our Values
We value people and treat everyone with compassion, care, respect and courtesy.
We value the comfort and dignity of our patients, their families and their caregivers.
We value integrity, honesty and ethical behavior.
We value teamwork, open communication, and mutual respect for each other.
We value being part of our community.
Privacy Notice: CCPA & GDPR Compliance
We value your privacy and comply with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). As a part of the job application process, we may collect your name, address, email, phone number, resume, cover letter, websites, social media, education, age, citizenship status, work history, criminal history, and/or professional license status. We will not sell your information. Under the CCPA (for California residents), you have the right to know and delete your personal information with us. If you are a resident of the European Economic Area (EEA), you have the right to access, rectify, erase, restrict the processing of, receive a copy of, or object to the processing any information we collect. To exercise your rights under GDPR, please contact us.
