- Optionales Büro in St. Moritz
Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations without ever forgetting its traditions and European heritage. The lavish resorts as well as the stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury when travelling for business or pleasure.
Are you a passionate host?
Are you characterised by a willingness to serve, quality awareness, flexibility and a well-groomed appearance?
We are looking for you to support our motivated front office/room service/housekeeping team from the coming winter season 2025/2026!
Are you a passionate host?
Are you characterised by a willingness to serve, quality awareness, flexibility and a well-groomed appearance?
We are looking for you to support our motivated front office/room service/housekeeping team from the coming winter season 2025/2026!
Key Responsibilities
- Welcoming and looking after VIP guests
- Preparing VIP guests' arrivals in coordination with room service
- Coordinating luggage together with the concierge team
- Checking VIP hotel guests in and out
- Performing personal wake-up services in the hotel rooms
- Assisting guests with packing and unpacking their luggage and laundry
- Offering shoe shine services
- Advising guests on current hotel offers and events
- Receiving and processing guest enquiries
- Various reception, room service and housekeeping tasks
- Using the Opera and Micros programmes
Skills, Knowledge and Expertise
- Successfully completed specialised training or comparable professional training
- At least 2 years of experience in a butler function
- 1-2 years of professional experience in a reception, F&B or housekeeping position in the upscale hotel industry
- Knowledge of OPERA is a prerequisite
- Knowledge of Micros POS system is an advantage
- Experience in working with VIP guests
- Expertise, creativity and attention to detail, as well as a very high level of quality awareness
- Structured and organised way of working
- Great interest in team-orientated work
- Very good knowledge of German and English; further language skills an advantage
Benefits
- Live and work in the heart of the Engadine Alps
- A wide range of creative opportunities
- Pleasant working atmosphere in a young and dynamic team
- International career prospects and development opportunities
- Outstanding employee benefits in all Kempinski Hotels
- Staff accommodation in the immediate vicinity of the hotel incl. washing facilities, fitness & communal room and a wide range of meals in our staff restaurant. Laundry facilities, fitness & communal room, kitchen and a wide range of meals in our staff restaurant
- Free use of the in-house childcare centre for employees' children
- Monthly employee activities such as skiing, snowboarding and cross-country skiing courses, hiking excursions, spa evenings and German courses
- Internal ‘Feel Good Committee’ to help shape all welfare issues
