Hybrid Marina Manager bei The McKee Group

The McKee Group is known for its diverse business portfolio and family business culture that has earned recognition as Top Places to work. McKee has been a leader in PA, DE, MD & NJ for over 77 years, earning numerous awards in all fields. Apart from lifestyle and clubhouse communities, the company owns and operates apartment complexes, self-storage facilities, office buildings, and a portfolio of manufactured housing properties. The McKee Group also runs Schooner Island Marina, a world-class marina with yacht sales and service facilities in Wildwood, NJ. The company is currently focusing on developing regional lifestyle centers, combining entrepreneurial spirit with robust financial practices for sustained success.

Job Description for a Marina Manager:

The Marina Manager is responsible for overseeing the daily operations, maintenance, and overall management of the marina. The role involves managing staff, coordinating customer service, ensuring the safety of boats and dock areas and staying compliant with local regulations and environmental standards.

• Operational Management:

• Oversees the daily operations of the marina, including boat docking, fueling, and maintenance
• Coordinates repairs and maintenance of marina infrastructure, such as docks, utilities, and buildings
• Ensures compliance with environmental and safety regulations, including waste disposal and fuel handling
• Monitors the usage of slip spaces and ensure accurate billing and payment collections
• Customer Relations:
• Provides high-quality customer service to boat owners, visitors, and tenants
• Resolves customer complaints, requests, and special needs
• Oversees reservations, slip assignments, and other dock services
• Staff Management:
• Hires, trains, and supervises marina staff, including dockhands, maintenance workers, and office personnel
• Creates employee schedules and manages payroll
• Ensures proper training and safety protocols are followed by all employees
• Financial Responsibilities:
• Manages the marina's budget, including forecasting and tracking revenue, expenses, and profits
• Prepares reports on marina performance
• Explores opportunities to increase revenue, such as special events, marketing initiatives, or new services
• Sales & Marketing:
• Promotes the marina's services to attract more customers
• Develops marketing strategies, such as partnering with local businesses, offering promotions, and maintaining a social media presence
• Event Coordination:
• Plans and executes special events, such as fishing tournaments, boat shows, and other waterfront activities
• Works with local authorities and businesses to promote marina-related events
• Compliance & Regulations:
• Ensures compliance with local, state, and federal regulations regarding environmental protection, safety, and maritime law
• Handles inspections and audits related to environmental and operational standards

Skills and Qualifications:

• Experience: 3-5 years of experience in marina management or a related field (boating, hospitality, etc.).
• Knowledge of Marine Operations: Familiarity with marina equipment, docks, boats, fueling stations, and marina maintenance requirements.
• Leadership Skills: Experience managing staff, leading teams, and handling conflict resolution.
• Customer Service: Strong communication skills and a customer-centric approach.
• Financial Management: Knowledge of budgeting, financial reporting, and profit/loss management.
• Technical Skills: Familiarity with marina management software and reservation systems is a plus.
• Licensing: Boating or maritime certifications are preferred, and some may be required depending on makeup of current staff.

Qualifications

• Experience in Marine Operations, Marine Industry, and Vessel Operations
• Expertise in Operations Management and Maritime skills
• Strong leadership and organizational skills
• Exceptional problem-solving and decision-making abilities
• Excellent communication and interpersonal skills
• Ability to work efficiently in an on-site setting
• Bachelor's degree in a related management and marine field is preferred
• Creating and monitoring budgets with the assistance of finance
• Ensure all insurance is in place for the business, service contractors and customers