Hybrid Community Health Worker bei United Way Fresno and Madera Counties

Description

About United Way Fresno and Madera Counties

This mission of United Way Fresno and Madera Counties is to create paths to prosperity. We achieve this through resident-led and partner-supported work that acknowledges individual circumstances and prioritizes access, opportunity, and equity for all.

Our bold vision is a nation where one’s identity has no bearing on access to education, well-being, or prosperity. We aim to achieve this goal by building a social infrastructure that connects people and communities to resources and opportunities for wealth creation.

Through initiatives focused on capacity building, workforce development, economic mobility, and social care coordination we target both immediate needs and systemic issues that cause poverty and work alongside communities to build pathways to stability, security, and lasting prosperity.

Position Overview

The Community Health Worker provides community-based care coordination and support services by building relationships and linking residents to local programs, services, and opportunities. This role will focus on identifying, engaging, and connecting community members to available health and social services and resources to address needs such as housing, food, education, employment, transportation, and more are Management. While this role may serve all community members, there is a focus on supporting Medi-Cal members. The ideal candidate will have lived experience, familiarity with Fresno and/or Madera communities, and ability to relate to people from all backgrounds.

Essential Duties + Responsibilities

Community Health Worker Services

? Conduct outreach and build trusting relationships with community members.

? Complete health and social needs assessments and develop action plans.

? Provide health education and connect individuals to health and social services and community resources.

? Document all activities and maintain accurate records.

Coordination & Resource Navigation

? Connect individuals and families, especially Medi-Cal members, to local services. (housing, food, transportation, education, workforce, and more).

? Assist with healthcare system navigation, and appointment coordination, applications, and processes.

? Partner with other organizations to make warm hand-offs and ensure follow-through.

? Identify and connect individuals to social care programs, meeting a variety of needs.

? Accompany individuals to medical appointments and support care transitions.

? Apply trauma-informed care principles and motivational interviewing techniques.

Community Engagement & Outreach

? Participate in health fairs, events and meetings.

? Conduct presentations and build community partnerships.

? Share information about UWFM programs and help identify community health needs.

Other Duties as Assigned

As UWFM expands, this role may take on new responsibilities related to emerging community support programs and/or case management.

Qualifications

Experience + Education

? 1+ year of experience in community-based work, outreach, healthcare, or social services.

? Lived experience and strong knowledge of Fresno and/or Madera County communities.

? Experience working with diverse and marginalized populations (e.g., people who are unhoused, or have behavioral health or chronic conditions) preferred.

? High school diploma or equivalent.

? Community Health Worker certification preferred or must be willing to obtain certification within 18 months of hire.

Skills & Competencies:

? Bilingual or multilingual capabilities preferred.

? Strong interpersonal skills with clear, empathetic communication.

? Basic computer skills and ability to learn electronic health record systems.

? Excellent organizational and time management skills.

? Ability to work independently and adapt to changing program requirements. 

? Comfort with mobile fieldwork and flexible hours. 

? Ability to be culturally sensitive and build trust and rapport with diverse community members.

? Knowledge of community resources and ability to make appropriate connections.

? Accurate record-keeping and willingness to learn enhanced documentation systems.

Other Requirements:

? Valid state driver's license with clean driving record preferred.

? Must have valid and up to date car insurance.

? Reliable transportation for community travel.

? Ability to lift up to 30 lbs and work in various community settings.

? Willingness to participate in ongoing training.

? Evenings and weekend hours will be required on occasion.

United Way Fresno Madera Counties recognizes that there is no such thing as a perfect candidate and welcomes mission-aligned applicants from a variety of backgrounds and professional experiences. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Compensation + Benefits

Both part-time and full-time positions. Fresno and Madera opportunities available.

A comprehensive benefits package is provided for full-time employees including:

? Medical, dental, and vision benefits for employees and eligible dependents; optional flexible spending account.

? 403(b) retirement savings account.

? Voluntary life, long-term disability, and short-term disability insurance.

? Ten (10) vacation days per year, accrued at 6.66 hours per month.

? Ten (10) sick days per year.

? Fourteen (14) paid holidays.

Note these benefits are different/pro-rated for part-time employees.

? Competitive salary with growth potential.

? Comprehensive benefits and extensive training.

? Professional development opportunities in ECM and Community Supports.

? Opportunity to shape new programs and make meaningful community impact.

EEO

United Way Fresno and Madera Counties is an equal opportunity employer committed to diversity, equity, and inclusion. We do not discriminate on the basis of race, color, religion, origin, gender, national origin, age, marital status, military service, disability, or sexual orientation. Reasonable accommodation will be provided upon request.

Submission Instructions

Submit your resume detailing your qualifications.

Review of applications will begin immediately and continue until selection of the successful candidate(s).

This job description provides a general overview of position requirements and will evolve as organizational programs expand. All employees will receive appropriate training for new service areas.