Hybrid Collision Estimator bei Chapman Collision Center

At Chapman Collision Center, we are committed to making the repair process as simple and stress-free as possible for our customers. We are looking for an experienced Collision Estimator to help our team deliver the best possible collision repair experience to our clients, acting as a liaison between customers, insurance companies, and other members of the body shop. 

Our ideal candidate will be knowledgeable about the vehicle repair process and working with insurance companies, empathetic, and a great relationship builder. If this sounds like you, come join our team!

What We Offer:

• Competitive Compensation! Base salary ranging from $40,000 - $50,000 per year based on experience, plus commission.
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities: 

• Greet customers, check in vehicles and educate the customer on the repair process.
• Evaluate damaged vehicles to determine extent of structural, body, mechanical or interior damage and go over the damages with technicians.
• Determine feasibility of repair vs. replacement of parts, such as bumpers, fenders, and doors.
• Write complete and accurate estimates, invoice repairs, and order parts.
• Prepare insurance forms to indicate repair cost estimate and recommendations.
• Finalize repair tickets and follow up with insurance companies for final payment.
• Keep customers informed throughout the repair process, providing regular updates and estimated completion times.

Desired Qualifications and Experience:

• A minimum of 1 year of prior collision estimator experience is required; familiarity with Mitchell & CCC1 estimating software preferred.
• Knowledgeable about insurance company guidelines.
• Strong customer service background with the ability to think from the customer’s perspective and show empathy for their situation.
• Reliable and motivated with a positive, team-oriented attitude.
• Excellent written and verbal communication and organizational skills.
• Must have a valid driver’s license and clean driving record.
• Must pass a pre-employment background check and drug screen.

Hours and Work Environment:

This role requires working in an office environment, frequently working with technicians in our climate-controlled shop, and occasionally maneuvering around or under vehicles to assess damages. Hours are Monday – Friday 7:30am to 5:30pm.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.