Hybrid Senior Pre-Sales Engineer bei Cytora

We are a high-growth InsurTech company revolutionising the insurance industry with AI and Generative AI technologies. Our mission-driven team is building a product that empowers insurers to optimise risk evaluation and decision-making, transforming workflows from manual to fully digital.

As a Pre-Sales Engineer with us, you’ll play a vital role in helping customers adopt and maximise the value of our innovative platform. You’ll work closely with Sales, Customer Success, and Product teams to configure and deliver demos, run proofs of concept (POCs), and manage demo workspaces. Your analytical insights and strong client engagement skills will be essential in showcasing the power of our platform and ensuring exceptional customer experiences.

The Role
We're looking for a Pre-sales Engineer to be the technical expert on our sales team. You will be the crucial link between a prospect's business needs and our platform's technical capabilities, building trust and credibility with your hands-on expertise.

• Lead Technical Discovery: Guide prospects through a deep-dive discovery process. You will analyze their current architecture, understand their technical challenges, and identify how our platform can solve them.

• Build and Run POCs: Be a master of our product's technical evaluation. You'll design, execute, and present the results of Proofs of Concept (POCs). This requires you to be comfortable using our APIs and writing scripts to prepare and analyze data, ensuring a smooth and successful technical trial.

• Serve as a Technical Advocate: Act as a conduit between the market and our product team. By understanding industry-wide needs and customer pain points, you will help guide our product roadmap and proactively test new features to incorporate into your technical demonstrations.

• Translate Technology to Value: Confidently articulate the value of our technology to various audiences. You'll translate complex technical details into clear business benefits for everyone from developers to executive leadership.

• Technical skills:

  • API Fluency: Advanced proficiency with REST APIs, including the ability to perform hands-on work with tools like Postman

  • Scripting: Demonstrable proficiency in Python for data manipulation and API interaction. This is a hands-on role; you will be manipulating code.

• Soft Skills:

  • POC Management: Experience designing, executing, and presenting the results of successful enterprise SaaS POCs.

  • Strategic Communication: Comfortable and credible when speaking with both technical stakeholders and C-suite executives, with an ability to communicate the "why" behind technical solutions.

  • Critical Thinking: You don't just execute tasks; you proactively ask questions to understand the business drivers behind technical requests.

Nice to have:

• Experience in the insurance or InsurTech industry

• Exposure to configuring and testing AI-based products

Benefits

• Competitive salary + OTE and Stock options

• Flexible working arrangements and work-from-anywhere support

• Professional development opportunities, including attending industry conferences

• Health Insurance + 401K

• Annual company retreats

Location

This role can be based in or near New York City, NY, USA, with remote work flexibility. Other States are not considered for this role at this stage.

You should have:

Fluent spoken and written English skills

The permanent right to work in the USA without visa sponsorship

Equal Opportunities

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.