Hybrid Banquet Server bei The Dewberry

PRIMARY FUNCTION: On-Call Banquet Server

DEPARTMENT: Banquets

REPORTS TO: Banquet Manager

SUMMARY:

The On-Call Banquet Server plays an important role in making an event memorable for our clients, no matter if it is a wedding celebration, conference or meeting.

An ideal candidate will be a friendly, outgoing, dependable, and motivated self-starter.

KEY RESPONSIBILITIES:

Major areas of responsibility include, but are not limited to: 

• Provide exceptional customer service throughout the entire event process to ensure the highest level of client satisfaction. 
• Serve food and beverage items to our clients and banquet guests in a friendly, courteous, and timely manner. 
• Assist with the complete setup and breakdown of the Banquet area for each event. 
• Perform all side work as assigned – including polishing glassware, replenishing and restocking items, etc. 
• Maintain a high level of cleanliness, adhering to state and local sanitation guidelines. 
• Anticipate guests’ needs and exceed customer expectations. 
• Maintain composure in a fast=paced environment. 
• Relay important information about orders, allergies, and special requests to the appropriate person.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.
• Complete other duties assigned by Manager.

QUALIFICATIONS: 

• No previous experience needed.
• Excellent time management and the ability to prioritize tasks
• Positive attitude and teamwork skills
• Effective verbal communication skills
• Extreme attention to detail and quality
• Ability to follow verbal directions in a fast-paced and dynamic environment.
• Ability to transport and lift up to 50-75 pounds on a continual basis 
• Ability to stand and walk for up to 10 hours.
• Frequent repetitive motions, bending, stooping, kneeling, pulling and grasping.

BENEFITS OF JOINING THE DEWBERRY TEAM:

• 401K with Company Match (4%)*
• Education Reimbursement*
• Paid Maternity Leave*
• Complimentary Downtown Parking
• Complimentary Dry Cleaning
• Complimentary Daily Lunch Buffet
• Best-in-class health & supplemental insurance*
• Optional Supplemental Coverages*
• Financial Advising with Roadside Capital
• Competitive Pay
• Advancement & Growth Opportunities
• Full-Time and Part-Time Positions
• Flexible Paid Time Off

*Indicates eligibility requirement  

WHO WE ARE:

We are a tight-knit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel. 

ABOUT THE DEWBERRY:

As a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, The Dewberry is located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center. 

Offering 153 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel is the result of owner John Dewberry’s vision of “Southern Reimagined^TM,” which he developed over the course of an eight-year renovation and preservation of the building. The hotel features several event spaces along with the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, treatments at our urban oasis, The Spa, the curated boutique The Shop as well as The Fifth Avenue Club by Saks Fifth Avenue.

The Dewberry is known among teammates, guests, and the community as a leader in the field of hospitality. As a brand, The Dewberry teammates, experience, and brand are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.