Hybrid Implementation Specialist bei Red Pepper Software

Red Pepper Software is seeking an Implementation Specialist. The ideal candidate will be a self-starter who has excellent organizational and communication skills, someone who can build strong, lasting relationships with clients, and who is a creative and analytical problem-solver. At Red Pepper Software we develop custom software on many platforms for many clients, but it is all web and mobile-based development--we are passionate about building what matters. We also partner with technology companies by providing implementation and integration services to their clients.

Responsibilities:

• Serve as main point of contact for clients during implementation and manage the project to completion
• Design and document functional and technical requirements and help scope projects by understanding timelines and work
• Solve complex technical implementations both independently and in a team environment
• Clearly communicate solutions back to clients through phone and email
• Create project plans and budget updates
• Understanding the nature of each client's business

Preferred Experience & Skills:

• Experience driving implementations
• Experience configuring software
• Exceptional written and verbal communication skills
• Proactive, self-motivated, dependable, and able to meet deadlines with a high level of autonomy and accountability
• Excellent follow up skills
• Detailed oriented
• Ability to manage multiple clients and projects
• Comfortable learning new technologies
• Proficient on a computer

Why Red Pepper?

• We're a growing team of builders, consultants, and platform experts passionate about transforming experiences into outcomes.
• You'll be part of a high-trust, results-driven culture that rewards initiative, integrity, and impact.
• Work on high-visibility programs with industry-leading clients across financial services, healthcare, tech, and more.

Compensation & Benefits

90-Day Probationary Review based on:

Learning & Understanding - grasping company systems, processes and expectations

Strategy & Planning - approaching tasks with foresight and structure

Action & Ownership - taking responsibility and following through on commitments

Health & Wellness Benefits:

Full Health Benefits Package - 85% Health / 25% Dental (percentage employer covers)
Life insurance
Short & long-term disability
$100/month wellness challenge (for you and your spouse)

Time Off:

Twelve (12) personal days (PTO) annually, accruing at 1 day per month (eligible for carryover)
Five (5) sick days each year, prorated depending on hire day (not eligible for carryover)

Paid Holidays: New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day -after Thanksgiving, Christmas Eve, Christmas Day and Your Birthday