Hybrid Sales Coordinator bei Easton’s Group of Hotels / Holiday Inn Express Toronto/Mississauga Southwest

HOTEL OVERVIEW

Welcome to the Holiday Inn Express & Suites Toronto Southwest, conveniently located at 2125 North Sheridan Way in Mississauga, just a stone's throw away from Oakville. Our 156-room property is dedicated to providing exceptional service and comfort to our guests. We feature a restaurant that serves a delightful breakfast each morning, ensuring our guests start their day on the right note. As a part of the esteemed Easton's Group of Hotels, we uphold a commitment to excellence and hospitality. Join our team and be part of a dynamic and welcoming environment, where your contributions help create memorable experiences for our valued guests.

We are hiring Sales & Operation Coordinator.

JOB OVERVIEW

Performs general clerical and administrative duties to fulfill the needs of the Sales & Catering Department and assisting in meeting Sales goals and objectives. 

Performing certain tasks in Operations Department (Front Desk, Housekeeping, F&B Dept, Finance & Maintenance) whenever required.

BENEFITS

• World-wide IHG hotel discounts.
• Health & Dental benefits.
• Employee appreciation celebrations.
• Corporate discounts on good life memberships & auto insurance.
• Corporate hotel rates within Easton’s group of hotels.
• Wellness days.
• Educational reimbursements.
• Trainings.
• Perks like 5000+ discounts on various brands for being Easton’s employee.

DUTIES AND RESPONSIBILITIES 
 

•Respond to client calls and special requests and obtain final details, dates, times, and hotel room 

and meeting room requirements. Regularly follow-up with clients and maintain accurate and 

updated information. 

• Quote guest room rates, meeting room rental, function space, and/or hotel services 

within approved booking guidelines. Accurately produce and/or review all sales 

contracts, rate agreements, and/or banquet/catering event orders. 

• Establish client base of individuals, organizations, associations, social (Wedding), and/or 

corporate businesses through prospecting efforts to secure business for the hotel to 

ensure that catering and assigned market segments revenue goals are met or exceeded. 

• Collaborate with corporate social media coordinator to design and post on the hotel’s 

social media accounts.

• Handle all administrative functions of the Hotel. (i.e. contract preparation, enter rooming 

lists, filing, faxing, answering phone calls and inquiries, showroom co-ordination, distribution 

of agreements, manage office supplies.

• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major 

problems, complaints, disturbances or dissatisfied clients. 

• Prepare sales kits and maintain collateral supplies.

Other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS 

High School diploma or equivalent plus 1-year experience in a sales office or related field. Some College preferred. Must speak fluent English.

 • Friendly and hospitality focused 

• Attention to detail 

• Ability to work under pressure in a fast paced. 

This job requires ability to perform the following:

 • Frequently standing up and moving about the facility

 • Type at least 50 wpm; proficient PC computer skills Carrying or lifting items weighing up to 25 pounds

 • Communicating with customers, employees, and third parties

 • Use a keyboard to generate correspondence, reports, etc.

 • Handling objects, products and computer equipment