Hybrid Registration Clerk bei ClearChoiceMD
ClearChoiceMD · Scarborough, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Scarborough
ClearChoiceMD is seeking a dependable Full-Time Registration Clerk for our state-of-the-art urgent care centers in Scarborough, ME. Our ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced environment.
Full-Time Hours include working (3) 12 - Hour Shifts with Rotating Weekends.
Job Summary: Our Registration Clerk receives and registers patients arriving via patient walk in, gathering demographic and insurance information. Also assists patients with financial information, accepting and processing copays.
Duties and Responsibilities: Registration Clerk - tasks include but are not limited to:
Work Environment: This job operates in a medical office setting and includes possible exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.
Physical Demands: This position entails a high level of work performed at a computer terminal throughout the day as well as the regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting. Occasionally, eye hand coordination is required to operate office equipment. As this position involves contact with the public in a medical environment incumbent may periodically experience moderate levels of stress.
Position Type and Expected Hours of Work: The centers operate (7) days per week, 8AM to 8PM, typically full-time employees will work (3) 12-hour shifts and every other weekend.
Travel: No travel necessary.
Benefits Include: Medical, Dental, Vision, Life and Disability insurance, 401K with a match, and paid time off. As an employee, you have four (4) free urgent care visits/yr which can be shared by immediate family members.
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Full-Time Hours include working (3) 12 - Hour Shifts with Rotating Weekends.
Job Summary: Our Registration Clerk receives and registers patients arriving via patient walk in, gathering demographic and insurance information. Also assists patients with financial information, accepting and processing copays.
Duties and Responsibilities: Registration Clerk - tasks include but are not limited to:
- Greet patients in a positive and helpful manner
- Provide information and assistance as needed
- Obtaining accurate demographic and insurance information then verifying insurance coverage for all patients
- Using the computer system, generate fee slips for patients, review information for accuracy and instructions
- Provide necessary forms to patients for completion and signatures. Ensure all registration fields are filled in completely and scanned into the patient’s chart
- Keep patients informed of their account information
- Notify staff when patients are ready to be seen
- Collect payments, insurance co-pays, and PDRX charges
- Coordinate patient care or patient records with other clinic locations when necessary
- Gather reports from referrals and prior authorizations
- Be familiar with all locations, hours, directions
- Answer telephone calls, record messages for other staff and deliver messages
- Perform various duties such as photocopying forms, reports and patient information, faxing forms and charts
- Perform daily filing of charts and records to ensure excellent organization in patient records
- Maintain various logs of daily activities including patient count and financial transactions in order to prepare monthly tallies of operating activity
- Audit and balance all financial transactions to ensure accurate daily deposits
- Distribute mail
- Maintain an adequate level of office supplies and necessary forms as needed to ensure smooth department operations
- Provide positive team support for all personnel and department.
- Maintain a neat, tidy, clean and organized work area including patient waiting area
- (Morning shift) Prepare the patient waiting area and reception work area for patients every morning (includes making sure the Keurig is filled and ready to go)
- Identify areas where processes can be improved to provide outstanding patient care, increase quality, contain costs, and improve service (giving information to billing supervisor monthly)
- Report any problems or concerns to the center manager and billing supervisor
- Adhere to professional expectations and guidelines in handbook
- Strong interpersonal and communication skills
- Ability to maintain confidentiality
- Be organized with attention to detail
- Engaging, calm under pressure, and able to handle all types of patient engagement
- Be able to balance speed and accuracy
- Demonstrated good judgement, initiative, and patient interaction skills
- High school diploma or equivalent
- 1-3 years of customer service experience in a medical practice or retail environment
- Proficient in MS Office programs such as Word, Excel, and SharePoint
- Experience with EMR is preferred, but not required
Work Environment: This job operates in a medical office setting and includes possible exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.
Physical Demands: This position entails a high level of work performed at a computer terminal throughout the day as well as the regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting. Occasionally, eye hand coordination is required to operate office equipment. As this position involves contact with the public in a medical environment incumbent may periodically experience moderate levels of stress.
Position Type and Expected Hours of Work: The centers operate (7) days per week, 8AM to 8PM, typically full-time employees will work (3) 12-hour shifts and every other weekend.
Travel: No travel necessary.
Benefits Include: Medical, Dental, Vision, Life and Disability insurance, 401K with a match, and paid time off. As an employee, you have four (4) free urgent care visits/yr which can be shared by immediate family members.
Jetzt bewerben
