Hybrid IS Intern bei Valley Health System

Department

Worker Sub Type

Work Shift

Pay Grade

Job Description

The Intern is responsible for providing assistance to Valley Health customers in diagnosing and troubleshooting hardware and software issues, to include resolving issues relating to connectivity, operating systems, and all peripheral devices, i.e. phones, printers, scanners, etc. Support may be provided in person, by phone, by email, or by remote desktop access. Provide support for other IT initiatives/projects as assigned. Provides prompt and accurate feedback to the customer and ensures their IT systems are fully functional after troubleshooting. Ensures all issues/resolutions are properly logged in the ticket management system. Must be able to communicate well with all customers displaying Valley Health values at all times. Must be willing to learn, have a positive attitude and be customer service oriented.

Education
Pursuit of College/technical AA degree or equivalent preferred.

Qualifications
Excellent communication skills required.

Strong attention to detail required.

Ability to work in team setting required.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.