Hybrid Provider Relations Assistant- Albany, NY bei The IMA Group
The IMA Group · Albany, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Albany
Company Overview:
For over 30 years, The IMA Group has been dedicated to enhancing the livelihood and productivity of individuals and organizations navigating challenging periods of health, work and disability while actively contributing to the development of new medical treatments and clinical advancements. At IMA, we are not just a company; we are a community committed to making a difference.
Job Summary:
The Provider Relations Assistant plays a key role in supporting the coordination and communication between healthcare providers and internal teams. This position ensures accurate scheduling, provider data management, and timely responses to provider-related inquiries while contributing to the smooth operation of the department. The salary for this position is $19 an hour.
Key Responsibilities:
- Coordinate and manage provider schedules, including daily audits, cancellations, and weekly distribution of schedules.
- Serve as the main point of contact for provider communications via phone and email, ensuring timely issue resolution.
- Maintain department records and spreadsheets, including accurate entry of provider time in WATS and payroll systems.
- Facilitate provider travel arrangements and monitor the provider relations inbox for timely responses.
- Support the development and implementation of company-wide Memoranda of Understanding (MOUs).
- Assist the Scheduling Operations Manager with special projects and perform additional administrative tasks as needed, including occasional overtime.
Qualifications:
- High school diploma or GED required
- Minimum of one year of clerical or administrative experience
- Prior experience in scheduling or provider relations preferred
Benefits:
- Complete Health Coverage: Comprehensive Health, Dental, and Vision Insurance packages to ensure your well-being.
- Balanced Lifestyle: Generous paid time off, holidays, and a floating holiday to maintain a healthy work-life balance.
- Retirement: A 401k plan with employer matching for a secure financial future.
- Comprehensive Benefit Offerings: Benefits include LTD, STD, Flexible Spending Account, Voluntary Life, Voluntary ADD, and Company-paid Life Insurance and ADD coverage.
- Tuition Assistance and Student Loan Repayment Assistance: Benefit from IMA’s tax free tuition reimbursement and tax-free student loan repayment assistance program to fuel your ongoing educational journey and to help you pay for the degree you already have!
- Family Support: Paid maternity leave and paid parental leave reflecting our commitment to supporting families.
- No on Call Responsibilities: When you are home, you can leave work behind.
The IMA Group is an Affirmative Action/Equal Opportunity Employer
Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.
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