Hybrid DRP/IA Coordinator bei CURE Auto Insurance

DRP/IA Coordinator

CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and comprehensive benefits package which includes health and dental coverage, life and disability insurance, 401k with generous company match, and much more!

The DRP/IA Coordinator is responsible for auditing and evaluating auto repair estimates and appraisals from partner repair shops and independent appraisers. This role ensures compliance with industry standards, accuracy in damage assessments, and the overall integrity of the claims process. The auditor will work closely with the claims team, repair shops, and independent appraisers to maintain quality and control costs.

Essential Job Functions: 

• Review, audit and make changes to repair estimates and appraisals submitted by partner repair shops and independent appraisers

• Ensure accuracy and completeness of damage assessments and cost estimates

• Compare estimates with industry standards and guidelines to identify discrepancies

• Ensure all estimates adhere to company policies, insurance regulations, and industry standards

• Monitor compliance with contractual agreements between the organization and repair shops/appraisers

• Collaborate with partner repair shops and independent appraisers to clarify estimate details and resolve discrepancies

• Communicate findings and recommendations to the claims team and management

• Prepare detailed severity reports highlighting findings, discrepancies, and recommendations for improvement

• Track estimate changes/trends and follow up on corrective actions taken by repair shops and appraisers

• Identify trends and areas for improvement in the estimating process

• Provide feedback and training to repair shops and independent appraisers to improve estimate accuracy and compliance

• Utilize auditing and estimating software to conduct thorough evaluations

• Stay updated with the latest technologies and tools in auto repair and estimate writing

• Perform other duties as assigned

Experience/Qualifications: 

• Certification from a recognized auto repair or appraisal organization (e.g., ASE, I-CAR) is advantageous.

• Proven experience in auto damage assessment, auditing, or a related field.

• Strong knowledge of auto repair processes, insurance regulations, and industry standards.

• Excellent analytical skills and attention to detail.

• Strong communication and interpersonal abilities.

• Proficiency in auditing and estimating software tools.

Benefits

• Medical, dental, and vision insurance

• 401(k) with employer match

• Paid time off (vacation, sick leave, and holidays

• FSA and HRA

• Parental leave opportunities

• Life and Disability Insurance

• Employee Assistance Programs (EAP)

• Discounted tickets to CURE Arena in NJ

• Voluntary Benefits (Pet Insurance, ID & Fraud, Accident & Illness, and more!)

Physical Actions/Environment: Required job duties consist of prompt and regular attendance, ability to frequently move about the office to coordinate work with others; standing, sitting and typing for extended periods; and lifting and/or carrying up to 5 lbs. Ability to frequently communicate with others in-person, on the phone/virtually, and in writing. Ability to read, understand, process and evaluate large amounts of technical information and make related, informed decisions. 

Salary: $60,000 - $85,000 annually based on experience

Schedule: Full-Time; Mondays – Fridays, 8:30am-5pm

Location: Detroit, MI or Princeton, NJ

We recruit, hire, employ, train and promote, and compensate individuals based on job-related qualifications and abilities. We respect the dignity and worth of each individual and are committed to an employment environment that is free from all forms of employment discrimination. 

CURE Auto Insurance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  This job description may be subject to change at any time.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.