Hybrid Benefit Coordinator bei Northwood
Northwood · Madison Heights, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Madison Heights
Northwood is a leading administrator of home health care products and services with over 30 years of industry experience. Northwood provides Innovative Solutions that deliver better outcomes for home health care products and services for health plans, auto no-fault and worker's compensation payors.
WHAT WE'RE LOOKING FOR:
- High School Graduate, GED or related experience
- Some previous data entry experience
- Excellent phone and customer related communication skills
- Ability to communicate clearly, both verbally and in writing
- Ability to work under stressful situations to accomplish deadlines
- To work effectively with a wide range of people including referral sources, patients (clients, insurance agencies, co-workers and management
WHAT YOU WILL BE DOING:
- Answer incoming phone calls and input customer requests for equipment according to the health plan criteria and diagnosis
- Maintain open line of communication with patients/clients, and referral sources
- Respond to patient/client questions and problems.
- On-line set-up of new patient/client files, verifying eligibility information and co-pays
- Verification of PCP involvement in ordering equipment
- Review of members address and telephone number for delivery
- Reviews on-line order for completeness and accuracy before faxing order to Northwood provider for set-up
- Other related duties assigned by the Manager
LOCATION & SCHEDULE:
- 25790 Commerce Dr, Madison Heights, MI 48071
- Monday-Friday 8:30 AM - 5:00 PM
- Hybrid/Remote opportunities after training
ARE WE A MATCH?
If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.
