Hybrid Maintenance Technician - Residential Home Services bei Thomas Allen, Inc.

Maintenance Technician – Residential Home Services

We are seeking a compassionate, experienced Maintenance Technician to help ensure the quality of our over 20 group homes located throughout the Metro Area. Work would include handling general home maintenance issues, such as basic HVAC, plumbing, electrical, and cosmetic repairs (painting, wall touch-ups, etc.) The ideal candidate would be a self-starter with a strong work ethic, solid troubleshooting skills, and the ability to manage tasks independently. 

About Thomas Allen

We began providing residential services to individuals living with disabilities in 1977, and in 1984 became the first non-governmental entity in Minnesota to offer waiver case management. By delivering exceptional client care and creating a work culture that celebrates the employees who turn our mission into action, Thomas Allen has grown to employ more than 600 people and provide contracted services for more than 20 counties across Minnesota. Annually, we deliver a wide variety of services to more than 10,000 individuals of all needs, abilities, and ages - from infants to elders. Our services include waiver case management, community living services, care coordination, respite care, and community-based residential programs.

• Using a ticketing system to manage and prioritize incoming maintenance and repair requests across multiple residential properties

• Conducting routine inspections and general maintenance of over 20 homes throughout the metro area

• Performing cosmetic repairs, including painting, drywall patching, trim work, and minor touch-ups

• Troubleshooting and diagnosing issues related to electrical systems, plumbing, HVAC, and other home maintenance areas

• Completing basic electrical repairs, such as fixing outlets, switches, and light fixtures

• Handling plumbing tasks, including unclogging drains, repairing leaks, and replacing faucets or fixtures

• Conducting light HVAC maintenance, including filter replacements and basic troubleshooting

• Responding promptly to urgent maintenance issues and service requests

• Coordinating with external vendors or contractors for specialized work when necessary

• Maintaining accurate records of completed work, materials used, and time spent

• Managing tools and materials inventory; ordering parts and supplies as needed

• Handling basic money management tasks related to purchasing supplies for repairs, including uploading receipts and invoices on an online platform

• Ensuring workspaces and homes are left clean, safe, and in good condition

• Remaining flexible and available to assist with emergency maintenance situations

• Communicating clearly and respectfully with residents and team members, including the ability to explain technical issues in a way that is understandable to non-technical staff

General Work Habits:

• Works independently and displays initiative
• Displays flexibility/availability
• Attend to detail, including any needed follow-up
• Displays positive co-worker interaction/teamwork
• Effectively utilizes time management skills and meets deadlines
• Effectively and professionally communicates orally and in written form
• Completes training required for the position within required and requested timelines

• Two years of experience in professional maintenance duties and use of common hand and power tools (Preference for three or more years of experience) 
• Background Clearance through the Department of Human Services
• Valid Driver’s License. Must have and maintain a clean driving record per company policy
• Proficient in speaking, comprehending, reading, and writing English
• Must be at least 18 years old

• Must be physically capable of performing job-related tasks such as prolonged standing, lifting heavy items, snow removal, hand scrubbing/scraping of floors, etc
• Ability to operate a company automobile
• Ability to perform physical tasks requiring bending at the waist, twisting, lifting, and carrying loads up to 50 pounds

• Paid holidays to celebrate with family and friends.
• Paid time off (PTO) to help you recharge and maintain work-life balance.
• Floating holiday to use when you need it, for those unexpected moments or important personal events.
• Mileage and activity reimbursement for work-related travel.
• 401(k) 
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses.
• Tuition, licensure, and certification reimbursement to support your ongoing professional development.
• Comprehensive medical, dental, vision, disability, and life insurance coverage.
• Mental health support to prioritize your well-being.
• Employee appreciation programs to recognize your contributions and efforts.
• Opportunities for career advancement and growth to help you achieve your professional goals.

Thomas Allen, Inc. is a social services agency that provides a variety of person-centered services to individuals with disabilities throughout the state of Minnesota. Our team of nearly 800 employees are key players in assisting individuals served with group home support, semi-independent and independent living, case management, care coordination, and guardianship. As our agency continues to grow, we are looking for team members with diverse perspectives and backgrounds who are passionate about providing services that empower those we support.