Hybrid Card Services Specialist bei Liberty FCU
Liberty FCU · Evansville, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Evansville
Duties and Responsibilities:
- Monitor reports for credit card quality control.
- Maintain and balance Card Services related general ledgers.
- Assist with card room duties.
- Serve as primary contact for members with card related inquiries.
- Serve as primary contact to assist the staff with various card related inquiries.
- Close debit card accounts due to inactivity or account closures.
- Serve as backup to the daily routines, including but not limited to:
- Process debit and ATM card applications including both approving and ordering.
- Monitor multiple reports for debit card quality control.
- Perform primary CardWizard administrative routines.
- Process lost/stolen card replacements, transfer points, and perform other service maintenance for all lost/stolen card reports.
- Assist with tasks within the Card Services department when volume is heavy or for vacation relief.
- Work on the department’s Saturday schedule on a rotating basis.
- Develop and maintain an understanding of all card services products and services.
- Always be security-minded on member inquiries including address changes and replacement plastic requests.
- Adhere to the credit union’s S.E.R.V.I.C.E standards.
- Develop a working knowledge of the credit union's data and word processing systems.
- Develop an understanding of credit union history, philosophy, organization, by-laws, and operational procedures.
- Any other duties assigned by my supervisor or management..
- Paid Holidays
- Paid Time Off (Vacation, Sick and Personal Days)
- Medical, Dental and Vision Insurance
- 401(k) retirement program with matching funds
- Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
- Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.