Hybrid Regional Branch Manager bei Tyndall Federal Credit Union

Description

Tyndall Federal Credit Union is an established Credit Union based in Panama City, Florida with branches across the Florida Panhandle and South Alabama. We offer our employees a family-orientated work environment with numerous exciting benefits and career growth. We are looking for the next member of our #TeamTyndall family! 

Our Mission: Tyndall Federal Credit Union is committed to making a meaningful difference in the lives of our members. We take pride in the great care we offer our members and employees alike! 

• Serving more than 110,000 members across the Southeast.  
• Helping our members reach their financial goals and make dreams come true along the way! 
• Valuing our diverse workforce yields greater innovation, inclusion, and creativity. 
• Tyndall Federal Credit Union knows the importance of philanthropy in our communities. That’s why in addition to giving back through community service grants and sponsorship, we encourage our employees to volunteer in their community – and get paid while they’re doing it! 

Benefits: 

• We offer an excellent 401(k) plan with generous employer matching & profit sharing.  
• All employees receive 16 paid community volunteer hours per year. 
• Full Time Eligible positions also offer 11 paid holidays, generous paid time off, excellent health/vision/dental benefits and more! 
• Family First Leave- Providing 12 weeks of 100% paid bonding time to all Full Time Eligible employees. 

The Location:  

Tyndall Federal Credit Union is based in Panama City, Florida. This is a Regional Branch Manager for our Panama City and Lynn Haven Branches. 

What does success look like in this role?  

Success in this position means consistently being present across your region, maintaining strong visibility and engagement with branch teams and local communities. You will work closely with branch supervisors to ensure they have the tools, guidance, and motivation needed to excel. As a regional leader, you will drive performance by setting clear expectations, monitoring results, and fostering a culture of collaboration and accountability. You will champion strategies that grow credit union membership, deposits, and overall branch performance by encouraging proactive relationship-building with members, businesses, and community organizations. Success also means identifying opportunities across your region to meet members’ evolving financial needs, and ensuring that branch supervisors and their teams confidently promote the full suite of products and services.

Why Should You Apply? 

Tyndall Federal Credit Union offers an exceptional employee experience that includes comprehensive benefits, a culture of appreciation, flexibility, a family-oriented atmosphere, and rewarding work. 

Position Overview: 

The Regional Branch Manager over 23rd Street and Lynn Haven will direct the operations of multiple credit union facilities, ensureing that each branch meets organizational, financial, operational, service and growth plans. The Regional Branch Manager will lead a team of supervisors, and branch staff, fostering a culture of collaboration and accountability. 

Key Responsibilities:

30% Oversees the day-to-day operation of the branch within the credit unions' policies/procedures; puts into place, monitors, and manages actions which will result in the credit union achieving its strategic objective; aspiring for continuous imporvement in operational efficiency. Trains, coaches, mentors and takes corrective actions where required.    

15% Creates budget and manages operating expenes for multiple locations on an annual basis. Meets or exceeds annual budgeted operating and growth plan for the branches. Maintains and improves the financial stability of multiple branches.

10% Directs, develops, trains, motivates, hires and disciplines branch personnel; administers performance evaluations and recommends appropriate personnel actions; inspires, mentors and monitors staff to achieve the sales and service levels of the credit union.

10% Assists with the business development in the community fostering relationships that contribute to the overall growth of the branch and Credit Union as a whole.

10% Maintains communications with Management; prepares and submits standard reports; attends scheduled management meetings.

10% Represents the branches as appropriate in its relationships with members, the  community, sponsor organization(s), suppliers, other financial institutions, and similar groups.

10% Oversees individuals with specialized duties and/or other departments that reside in the Branch locations.

5% Ensure compliance with all regulatory programs including but not limited to the Bank Secrecy Act, Office of Foreign Asset Control Program and Customer Identification Program. Assists other department personnel and performs other duties as assigned.
 

Remote employees must adhere to their agreed-upon work schedule from a secure location, participating in virtual meetings, video conferences/other communications, and maintaining regular, responsive communication during working hours.

 Performance Measurements:

• Meets or exceeds annual budgeted operating expenses. 
• Maintains  and develops a qualified staff sufficient to meet the needs of members. 
• Keeps management informed regarding key operating issues affecting the branch.
• Provides friendly, professional and accurate service and support to all members and associates. 
• Oversees specialized departments or other individuals with special duties.  
• Completes performance reviews within the prescribed time frame.  
• Develops  and maintains business partner relationships with the community and area schools.   
• Completes required BSA/AML training with a passing grade of 80% or higher.  Accurately completes CTRs and SARs within the required timeframe.  Accurately completes Monetary Instrument Logs for the cash purchase of  Cashier's Checks, Money Orders, and Travelers Checks as needed. Completes required Customer Identification and Red Flags Program requirements to       include documentation of discrepancy resolution as needed.
• Must pass registration based on the SAFE Act requirements or already be registered.

Requirements

Qualifications:

• Experience Three years to five years of similar or related experience.
• Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industryas equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
• Interpersonal Skills 
• Work involves extensive personal contact with others and is of a personal or sensitive nature.
• Motivating, influencing, and/or training others is key at this level. Outside contacts become  important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
• While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 This Job Description is not a complete statement of all duties and responsibilities comprising the position.  

Tyndall Federal Credit Union is an Equal Opportunity Employer: 

As an equal opportunity employer, Tyndall Federal Credit Union does not discriminate against any employee or candidate on the basis of age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. 

Reasonable Accommodations: 

Tyndall Federal Credit Union is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected] or call 850-769-9999. This email and phone number are listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. .