Hybrid Front of House Service Staff Member bei WASHINGTON GOLF & COUNTRY CLUB
WASHINGTON GOLF & COUNTRY CLUB · Arlington, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Arlington
Description
The Front of House Service Professional at The Turn is responsible for delivering exceptional food and beverage service to members and guests in a fast-paced, casual environment. This dual-role position requires an individual who is equally comfortable preparing drinks behind the bar and providing table-side service with professionalism, efficiency, and a warm, friendly demeanor. The ideal candidate will be team-oriented, self-motivated, and committed to creating a high-quality experience for all patrons of The Turn.
Responsibilities
- Greet members and guests in a friendly and professional manner.
- Provide table, grab & go, and bar service during all meal and beverage periods.
- Accurately take food and beverage orders, input them into JONAS, and ensure timely delivery.
- Prepare and serve alcoholic and non-alcoholic beverages in accordance with club standards and Virginia ABC regulations.
- Anticipate members’ needs and offer recommendations based on menu and seasonal offerings.
- Ensure all orders are presented promptly, accurately, and attractively.
- Monitor member satisfaction and address any concerns or issues promptly and professionally.
Bar Operations
- Maintain a clean, well-stocked, and organized bar area at all times.
- Follow all recipes and portion standards for mixed drinks and cocktails.
- Ensure the safe and legal service of alcohol to all members and guests.
- Maintain inventory control by accurately tracking pours, minimizing waste, and reporting low stock levels.
Cleanliness & Setup
- Set up and break down service stations and bar areas according to daily needs.
- Maintain cleanliness and organization of dining, serving, and bar areas during and after shifts
- Follow all sanitation and safety procedures in accordance with health department regulations and club standards.
Team & Communication
- Communicate effectively with kitchen, management, and fellow team members to ensure smooth operations.
- Attend all meetings and training as scheduled.
- Support fellow team members during peak periods and help create a positive work environment.
Performance Expectations
- Maintain high levels of member satisfaction and positive feedback.
- Consistently adhere to The Turn’s service standards and appearance guidelines.
- Demonstrate reliability in attendance, punctuality, and accountability.
- Exhibit initiative, teamwork, and a proactive approach to problem-solving.
- Contribute to a clean, efficient, and professional work environment.
Requirements
- Previous waitress, waiter or banquet server experience preferred.
- Demonstrate a high caliber of professionalism and presentation, commensurate with the expectations of a private club setting
- Demonstrated organization and coordination skills and ability to meet deadlines and ability to multi-task in a sporadic, fast-paced environment
- Ability to maintain quality and safety standards
- Demonstrated strong oral and written communication skills to a wide variety of constituents
- Excellent interpersonal/relationship-building skills
Physical Demands and Work Environment
- Must be able to stand, walk, squat, reach, bend, climb, clean, walk on rough ground and lift up to 20 pounds
- Must be able to handle hot and cold interior and exterior conditions and exposure to dust, fumes and gases
- Independent mobility