Hybrid Managing Agent Compliance Officer bei A2 Dominion Group
A2 Dominion Group · Ealing, Vereinigtes Königreich · Hybrid
- Professional
- Optionales Büro in Ealing
Managing Agent Compliance Officer
Location: Ealing - London
Salary: £32,448 - £33,945
Fixed term contract – 12 months
A2Dominion is a residential property group with a social purpose to improve people’s lives. While we take a commercial approach to housebuilding, we reinvest all our profits into building more new homes and supporting the communities in which we work.
We’re a strong player in our field and we’re part of the G15, a group of the largest housing providers in London. We’re proud of our commitment to our customers.
Role Purpose
Responsible for supporting the delivery of the Managing Agents Project for the effective and efficient management of a portfolio of external managing agents. This role has oversight; management and reporting of the compliance certification for third party owners and managing agents for schemes where our residents live.
Offer guidance and support to internal colleagues in respect of A2Dominions contractual relationship with external managing agents with reference to the headlease and current legislation.
Key responsibilities/deliverables
* Ensure managing agents and third-party owners are providing us with the relevant health & safety and compliance certification
* Improve working relationships to set up effective and efficient working practices in the best interests of A2Dominion
* Hold regular meetings with key stakeholders in relation to performance and working practices
* Report on performance and compliance for third party owners and managing agents
* Create and manage the necessary dashboards to show compliance and highlight risks
* Ensure all data received is stored effectively and compliant with our systems
* Use data to identify, evaluate and implement service improvements to increase resident satisfaction and value for money
* Work collectively with other members of the project team to ensure compliance, and visibility and accessibility to information
* Represent the managing agent team at respective committee’s and forums – H&S Executive Committee, EMT, Building Safety Forum
* Provide advice and guidance to all internal and external stakeholders
* Provide assistance and support to other roles in the team to cover staff shortages or high level demand.
More about you:
* Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
* Hold (or working towards) a professional qualification such as RICS (Royal Institution of Chartered Surveyors), ARLA Property mark, TPI (The Property Institute (Formerly IRPM)), or CIH (Chartered Institute of Housing).
* Good understanding of leasehold block management in the private sector and working with managing agents both directly employed and appointed by superior landlords
* Good understanding of relevant laws and regulations surrounding compliance.
* Excellent communication skills, both verbally and written.
* Excellent interpersonal skills and ability to work collaboratively with stakeholders and colleagues.
* Ability to work effectively under pressure and to meet deadlines and targets.
* High attention to detail
* Accurate interpretation of financial data / service charge statements
* Able to prioritise and work in an organised manner
Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.
Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include:
* 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
* Up to 8% contributory pension
* Flexible working
* Investment in your learning and development.
If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: [email protected]
A2Dominion are proud to be a family friendly employer
Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong.
Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.
Jetzt bewerben
Location: Ealing - London
Salary: £32,448 - £33,945
Fixed term contract – 12 months
A2Dominion is a residential property group with a social purpose to improve people’s lives. While we take a commercial approach to housebuilding, we reinvest all our profits into building more new homes and supporting the communities in which we work.
We’re a strong player in our field and we’re part of the G15, a group of the largest housing providers in London. We’re proud of our commitment to our customers.
Role Purpose
Responsible for supporting the delivery of the Managing Agents Project for the effective and efficient management of a portfolio of external managing agents. This role has oversight; management and reporting of the compliance certification for third party owners and managing agents for schemes where our residents live.
Offer guidance and support to internal colleagues in respect of A2Dominions contractual relationship with external managing agents with reference to the headlease and current legislation.
Key responsibilities/deliverables
* Ensure managing agents and third-party owners are providing us with the relevant health & safety and compliance certification
* Improve working relationships to set up effective and efficient working practices in the best interests of A2Dominion
* Hold regular meetings with key stakeholders in relation to performance and working practices
* Report on performance and compliance for third party owners and managing agents
* Create and manage the necessary dashboards to show compliance and highlight risks
* Ensure all data received is stored effectively and compliant with our systems
* Use data to identify, evaluate and implement service improvements to increase resident satisfaction and value for money
* Work collectively with other members of the project team to ensure compliance, and visibility and accessibility to information
* Represent the managing agent team at respective committee’s and forums – H&S Executive Committee, EMT, Building Safety Forum
* Provide advice and guidance to all internal and external stakeholders
* Provide assistance and support to other roles in the team to cover staff shortages or high level demand.
More about you:
* Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
* Hold (or working towards) a professional qualification such as RICS (Royal Institution of Chartered Surveyors), ARLA Property mark, TPI (The Property Institute (Formerly IRPM)), or CIH (Chartered Institute of Housing).
* Good understanding of leasehold block management in the private sector and working with managing agents both directly employed and appointed by superior landlords
* Good understanding of relevant laws and regulations surrounding compliance.
* Excellent communication skills, both verbally and written.
* Excellent interpersonal skills and ability to work collaboratively with stakeholders and colleagues.
* Ability to work effectively under pressure and to meet deadlines and targets.
* High attention to detail
* Accurate interpretation of financial data / service charge statements
* Able to prioritise and work in an organised manner
Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.
Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include:
* 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
* Up to 8% contributory pension
* Flexible working
* Investment in your learning and development.
If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: [email protected]
A2Dominion are proud to be a family friendly employer
Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong.
Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.
Jetzt bewerben
