Hybrid Managing Agent Contract Manager bei A2 Dominion Group

Managing Agent Contract Manager
Location: Ealing - London
Salary: £34,800 - £36,631
Fixed term contract – 12 months

A2Dominion is a residential property group with a social purpose to improve people’s lives. While we take a commercial approach to housebuilding, we reinvest all our profits into building more new homes and supporting the communities in which we work.
We’re a strong player in our field and we’re part of the G15, a group of the largest housing providers in London. We’re proud of our commitment to our customers.

Role Purpose
Responsible for supporting the delivery of the Managing Agents Project for the effective and efficient management of a portfolio of external managing agents. Continued engagement with third parties and managing agents to build relationships and ensure a collaborative working environment. Ensure the terms of the managing agreements and leases are adhered too and met by all parties.  
Offer guidance and support to internal colleagues in respect of A2Dominions contractual relationship with external managing agents with reference to the headlease and current legislation.

Key responsibilities/deliverables
* Oversee and lead contract management for our agreements and management arrangements with third party owners and managing agents

 Lease reading-
* Provide internal colleagues with guidance in respect to A2D responsibilities designated within the terms of the headlease
* Ensure that A2D are complying with their legal responsibilities and not carrying out works for which they are not liable, and Managing Agents are held accountable for their obligations.

* Ensure that third parties and managing agents are carrying out their legal and contractual obligations
* Improve working relationships to set up effective and efficient working practices in the best interests of A2Dominion
* Hold regular meetings with key stakeholders in relation to performance and working practices
* Dispute resolution on behalf of A2Dominion with third party owners and or managing agents.
* Report on performance and compliance for third party owners and managing agents
* Use data to identify, evaluate and implement service improvements to increase resident satisfaction and value for money
* Work collectively with other members of the project team to ensure of compliance, and visibility and accessibility to information
* Support our front-line teams and property managers to work effectively where third party owned or managing agents are present on our schemes
* Act as an escalation point for our front-line staff and property management teams when they are experiencing difficulties with third party owners and managing agents
* Provide assistance and support to other roles in the team to cover staff shortages or high level demand

More about you:
* Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
* Hold (or working towards) a professional qualification such as RICS (Royal Institution of Chartered Surveyors), ARLA Property mark, TPI (The Property Institute (Formerly IRPM)), or CIH (Chartered Institute of Housing).
* Working knowledge of Landlord and Tenant Acts, Statutory Instruments and Regulations.
* Good understanding of leasehold block management in the private sector and working with managing agents both directly employed and appointed by superior landlords
* Excellent communication skills, both verbally and written.
* Excellent interpersonal skills and ability to work collaboratively with stakeholders and colleagues.
* Ability to work effectively under pressure and to meet deadlines and targets.
* High Attention to detail
* Experience of managing internal and external relationships effectively
* Able to prioritise and work in an organised manner

Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.

Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include:
* 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
* Up to 8% contributory pension
* Flexible working
* Investment in your learning and development.

If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: [email protected]

A2Dominion are proud to be a family friendly employer
Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong.

Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.