Hybrid Coordinator, Assessment bei Lifepoint Health

Assessment Coordinator Position Summary

About the Health System
Lifepoint Rehabilitation is a leading provider of acute inpatient rehabilitation services with more than 300 hospital-based rehabilitation units, medical/surgical and outpatient therapy settings and more than 30 joint venture inpatient rehabilitation hospitals across the country. We provide high quality, patient-centered care to those who have experienced a loss of function from an injury or illness. Our team conducts comprehensive evaluations to determine each patient’s unique needs, and then creates a multifaceted program using the latest rehabilitation therapies and advanced technologies to support them on their road to recovery. Our goal is to help our patients recover as fully as possible and regain the level of independence they hope to achieve. If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply!

Benefits 
• Affordable medical, dental and vision plans provided to meet the needs of full employees and their families 
• Up to 16 days of PTO for full time employees 
• 6 paid holidays for full time employees 
• Tuition reimbursement and continuing education opportunities 
• 401(k) retirement plan • Flexible spending and health savings accounts

Through a history of successful joint-venture partnerships and management agreements, Lifepoint Rehabilitation works with hospitals to more effectively meet the needs of their patients, maintain employee satisfaction and generate long-term quality outcomes for their entire organization. We are fully dedicated to our partners and delivering on the promise made to patients.

Copper Springs in Avondale, Arizona, is a 72-bed behavioral health hospital. It offers both inpatient and outpatient services for adults, adolescents, and their families. The facility provides a range of treatments for mental health and addiction issues.  Copper Spring is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters.

Position Summary:
Assesses the needs of walk‑in and telephone callers, schedules initial psychiatric assessments, triages patients to appropriate services, responds to treatment inquiries, and facilitates a smooth transition into the admission process. Reports to Director of Assessment.

Essential Functions

• Assess walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
• Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment.
• Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
• Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
• Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
• Check in patient belongings, process consent forms, and coordinate admission paperwork.
• Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required timeframes.
• Perform other duties as assigned.

Qualifications and requirements 

• Education: High School Diploma or GED preferred.
• Experience: Previous experience in a psychiatric health‑care facility with chemical dependency, dual diagnosis, psychiatric, or geriatric patients preferred; strong clinical assessment skills required.
• Certifications: CPR and de‑escalation certification required within 30 days of hire.
• Requires strong customer service and triage skills to manage inquiries and coordinate admissions.