Hybrid Shipping Manager bei AnewHealth

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

JOB OBJECTIVE: Under the direction of the VP of Supply Chain & Remote Systems, the Pharmacy Shipping Manager oversees the logistical operations of a pharmacy's shipping and fulfillment department, ensuring timely and accurate delivery of medications and related supplies. This role encompasses managing a team, optimizing workflows, maintaining inventory, and ensuring regulatory compliance.

ESSENTIAL JOB FUNCTIONS:

• Recruit, train, and manage shipping personnel, fostering a high-performing team along with managing PTO scheduling.

• Oversee daily shipping operations, ensuring all orders are processed and shipped accurately and on time.

• Maintain adequate shipping supplies,

• Ensure adherence to all relevant regulations and guidelines related to the handling, packaging, and shipping of medications.

• Implement and maintain quality control procedures, including verifying orders and shipping labels.

• Track key performance indicators (KPIs) such as on-time delivery and order accuracy, identifying areas for improvement. Track key performance indicators (KPIs) such as on-time delivery, order accuracy, and shipping costs, identifying areas for improvement.

• Identify and implement process improvements to enhance efficiency, reduce costs, and improve overall shipping operations.

• Oversee the integration and optimization of shipping software, hardware, and platforms.

• Ensures compliance to state and federal laws and applicable rules and regulations as well as internal policies and procedures required for pharmacy practice. Reports and works to rectify or prevent any incidents of QAs, HIPAA violations, Fraud, Waste and Abuse or other problems or violations.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.

QUALIFICATION REQUIREMENTS:   

• Possesses high level of integrity

• Quality-oriented

• Innovative

• Steadfast

 EDUCATION:

• High school diploma required

• Minimum 6 months tenure in current pharmacy technician role preferred

EXPERIENCE:

• 2+ years of experience required in pharmacy distribution and packaging

• Strong technical knowledge of Coreflex and/or Legacy systems, including familiarity with Parata Max machines.

• Previous leadership or supervisory experience preferred; ability to give constructive feedback and hold team members accountable.

• Understanding of pharmacy workflows, shipping procedures, and relevant regulations.

• Ability to communicate effectively and professionally through written, verbal (e.g., face-to-face, telephonically and/or virtual communication platforms), and interpersonal skills as applied when interacting with employees, patients, healthcare professionals, clients, or agency representatives; successfully conveying and exchanging information at an appropriate level and in a positive and timely manner. 

• Strong technical and computer skills to navigate proprietary and other pharmacy software and the initiative to propose suggestions to improve operations and proprietary system development and enhancements. 

• Demonstrated experience with problem-solving, conflict resolution, and project management skills. 

• Detail oriented and organized with the ability to work with a sense of urgency, work under pressure, multi-task, and achieve deadlines without sacrificing quality. 

• Knowledge of state and federal laws and regulations, including HIPAA and Fraud, Waste, and Abuse. 

OTHER SKILLS and ABILITIES:

Proficient with MS Office Suite and strong computer proficiency to navigate proprietary and other software.  Excellent communication skills, both verbal and written. Ability to communicate effectively and professionally through written, verbal, and interpersonal skills as applied when interacting with employees, clients, or agency representatives; successfully conveying and exchanging information in a positive manner. Must have a strong patient centered focus. Excellent communication skills, especially via phone. Understanding of clinical terms and impacts. Able to multi-task and handle multiple priorities without sacrificing quality. Detail oriented and organized.

PHYSICAL/MENTAL DEMANDS:  

This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, lifting, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed.

Schedule: 11:30AM - 8PM, Mon - Fri

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.