Hybrid Client Service Representative bei Clark Road Animal Clinic
Clark Road Animal Clinic · Sarasota, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Sarasota
- Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
- Schedule appointments, record keeping and organization, provide estimates and invoices for payment
- Respond with compassion and empathy in stressful and emotional situations
- Maintain a clean and orderly lobby and front office area
- Willingness to guide, mentor, and support fellow team members
- Constantly advance your knowledgebase and customer service skills
- 1+ years' experience in veterinary or medical practice required
- Minimum 2 years’ customer service experience required (retail, food and beverage, etc.)
- Computer experience and proficiency required (email usage, word/excel, operation of office equipment such as fax machine, copy machine, and postage meter)
- Must possess basic math skills to determine proper deposits, make changes, and process payments utilizing credit card and check terminal,
- Excellent communication skills with clients and team members
- Proficient time management, ability to solve problems, learn, and handle multiple tasks
- Enthusiastic team player with a patient, and positive professional attitude.
- Must be able to work seated for most of the day
- Complimentary Short-Term Disability
- Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family
- Company Sponsored Employee Assistance Program (Headspace)
- 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
- United Health Care UMR Insurance Plans with 3 tiered options; Kaiser for CA Residents
- Flexible Spending Account or Health Savings Account options
- United Healthcare Dental Insurance; includes a 100% paid premium option for team members
- United Healthcare Vision Insurance options
- Long Term Disability option (paid for by employee)
- Progyny-Fertility and Family Building Support (up to $10,000 per attempt/ $30,000max)
- Team Member Discounts for Pet Care
- Paid time off inclusive of sick, personal, and vacation
- LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)
- Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)
- Referral Bonus Program
- DailyPay on Demand
Jetzt bewerben