Hybrid Patient Care Technician bei MyMichigan Health

Summary:

This position works under the supervision of the Registered Nurse. The PCT performs and assists with individual plan of care as well as certain treatments for patient care under the direction and supervision of the Registered Nurse according to established policies, procedures and guidelines.

Responsibilities:

(30%)* Performs general receptionist duties for the unit/department including the answering of the phone, referring calls, answering intercom, taking of messages, ordering supplies, etc.

 

(30%)* Directs visitors, patient’s families, employees and other members of the public to the appropriate areas of the hospital.

 

(40%)* Direct Patient Care

 

OTHER DUTIES AND RESPONSIBILITIES

 

Supports the mission, goals, policies and standards of nursing. Hospital and unit policies and work rules are recognized, supported and implemented.

 

Provides for the age specific needs of the population served according to department standards and policies/procedures

 

Emergency care/safety: Performs according to procedure in all hospital emergency situations. Provides and ensures safe and secure environment for the patient

 

Provides excellent customer service: Demonstrates professionalism and courtesy at all times.

 

Performs miscellaneous duties as assigned  

 

Performs clerical duties including, electronic medical data entry, preparing and maintaining patient charts, admission and discharge paperwork, follow up patient appointments.

 

 

Certifications and Licensures:

Credential:BLS: Basic Life Support

Equivalent Experience: Within 1 month of hire or transfer

Qualification Source: AHA

Essential: true

 

 

Credential:PCT: MMH PCT/CNA/EMT/LPN Certification

Equivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program, or a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc.. *For current PCT's with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered*

Qualification Source:

Essential: true

 

 

Required Education:

Education: High School Diploma or GED

Equivalent Experience: 

Education Specialization:

Essential: true

 

 

Other Information:

EDUCATION, EXPERIENCE, TRAINING AND SKILLS

 

Knowledge of reading, writing, mathematical, and computer skills as normally acquired through completion of high school diploma or equivalent. 

 

Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

 

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

 

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.

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