- Professional
- Optionales Büro in Warren
Position: General Manager – Multi-Property Food Service
Schedule: Monday–Friday, 6:30 AM–4:00 PM (No Nights, No Weekends)
The General Manager oversees multiple café and coffee bar operations across properties, ensuring excellence in service, quality, and profitability. This role requires hands-on leadership, strong business acumen, and the ability to support operations directly, including barista work and delivery driving when needed.
Requirements
Key Responsibilities:
- Operational Management:
- Oversee daily operations for multiple café and coffee bar locations.
- Ensure brand standards, food safety, and quality control are met across all properties.
- Collaborate with the Executive Chef to manage kitchen and café teams effectively.
- Customer Engagement:
- Build strong relationships with customers to foster loyalty and drive repeat business.
- Actively seek feedback and address customer concerns promptly.
- Sales & Marketing:
- Implement strategies to increase café and catering sales.
- Oversee signage, labels, and promotional materials for consistency and accuracy.
- Team Leadership:
- Recruit, train, and mentor team members for both front- and back-of-house roles.
- Create staffing schedules and ensure adequate coverage for all locations.
- Step in as a barista when needed to maintain service flow.
- Financial Management:
- Manage budgets, monitor expenses, and maximize profitability.
- Oversee payroll, inventory control, and cost tracking for all properties.
- Logistics & Delivery:
- Hold a valid driver’s license to operate the company delivery vehicle.
- Coordinate and execute deliveries between properties as required.
Qualifications:
- Proven experience managing multiple food service or café locations.
- Strong barista skills and ability to train staff on coffee preparation.
- Valid driver’s license with clean driving record.
- Excellent leadership, communication, and organizational skills.
- Proficient in financial management, payroll, and sales reporting systems.
- Ability to work in a fast-paced, customer-focused environment.
Benefits
What you’ll get from us:
- Comprehensive Medical, Dental, Life and Vision insurance
- 401(k) to help you invest in your future
- Paid time off to help support your life outside of work
- Work alongside collaborative team members who support Dartcor’s core values and are eager to be a part of Dartcor’s founding operation
