Hybrid Application Program Manager bei HonorHealth
HonorHealth · Scottsdale, Vereinigte Staaten Von Amerika · Hybrid
- Senior
- Optionales Büro in Scottsdale
Under the direction of Information Technology (IT) leadership, the IT Applications Program Manager has overall responsibility for application implementation management, process development and technical coordination. The role will support integrated projects and strategic initiatives through collaboration with HonorHealth stakeholders and IT leadership. This position will work closely with both applications and technology teams and must communicate effectively with technical and non-technical audiences. The IT Applications Program Manager will work with cross-functional stakeholders and third-party entities to define requirements and develop innovative solutions to increase efficiency.
Essential Functions
- Implementation Management: Plans and coordinates application implementations, version upgrades, vendor update packages and application enhancements. Understands and utilizes the IT Project Management toolset for the successful completion of initiatives. Acts as an advisor and ensures compliance with established release and change management procedures for testing, documenting, and communicating system changes. Contributes to the Application Portfolio strategy by providing platform, presentation and deployment recommendations that align with organizational objectives and best practices. Actively participates in all phases of application lifecycle management.
- Process Development, Ownership and Oversight: Develops IT Applications processes for key functions in order to drive more efficient, effective and successful outcomes. Provides overall ownership, oversight, and ongoing process improvement of application implementation methodologies. Mentors and provides subject matter expertise on established processes and best practices. Educates and champions concepts to IT staff and leaders as well as customer stakeholders.
- Technical Coordination: Translates project goals into detailed application and technical tasks. Monitors tasks for successful completion throughout the project lifecycle. Acts as a liaison between the application and technical resources as it relates to assigned application initiatives. Responsible for environment management including strategy development, usage decisions and ongoing operations.
- Teamwork, Collaboration, Professionalism and Leadership: Demonstrates the ability to facilitate meetings with all levels of stakeholders to prioritize needs, set expectations and bring new functionality/design for review. Comfortable working in a matrix resource environment and influencing people through collaboration and mutual trust. Proactively anticipates problems and provides solutions/suggestions as needed. Ability to work with teams of various sizes that may include peers, managers, vendors, customers and consultants.
- Performs other duties as assigned. Complies with HonorHealth policies and procedures in addition to the Mission, Vision and Values.
- Bachelor's Degree Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field - Preferred
- Bachelor's Degree or 4 years' work related experience Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field - Required
- 5 years of healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. - Required
- 8 years of healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. Experience in Program Management. Experience with IT Infrastructure fundamentals to effectively facilitate communication throughout the department - Preferred
- Project Management Professional (PMP) - Preferred
- Six Sigma or Lean ITIL/SRE Epic Certification - Preferred