Hybrid Medications Coordinator/Clinical Triage - (Bilingual, Spanish/English) bei Georgia Spine & Orthopedics
Georgia Spine & Orthopedics · Roswell, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Roswell
Description
Georgia Spine & Orthopaedics is a Comprehensive Spine and orthopedics care provider in GA. Our locations include Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Dalton, Roswell, and the Surgery Center of Roswell. We specialize in offering cutting-edge treatment with a conservative approach.
We are growing and seeking a full-time Medications Coordinator/Clinical Triage for your Roswell, GA office.
The role of the Medications Coordinator/Clinical Triage is to assist in coordinating and dispensing medications, as well as supporting clinical requests from patients or providers.
Medications Coordinator/Clinical Triage reports directly to the Pharmacy Operations Manager
General Duties and Responsibilities:
- ·Ensure patient information remains private according to HIPAA regulations.
- Responsible for ensuring proper and accurate consent forms.
- Responsible for coordinating telemedicine requests for medications.
- Co-manages department emails.
- Communicate with patients by asking probing questions to patients to ensure requests are accurately presented to providers.
- Interprets medication orders.
- Communicate with providers to follow up on medication requests when necessary.
- Dispenses as appropriate.
- Performs proper inventory management tasks in clinics and other locations when called upon.
- Helps with medication efficiency in clinics when called upon.
- Coordinates medication orders of patient medication.
- Cross-trained to perform clinical tasks as called upon.
- Triages incoming faxes to appropriate personnel.
- Creates clinical forms as requested, which include but are not limited to medical clearance forms and FMLA forms.
- Coordinates scheduling patient visits with schedulers when necessary.
- Educating team members on processes even outside of the medications department.
- Assists the Pharmacy Operations Manager/Clinical Triage in planning for growth.
- Duties as otherwise assigned by Supervisor.
Requirements
Requirements:
- Excellent verbal and written communication skills.
- Excellent interpersonal communication skills, especially on the phone.
- Excellent phone etiquette even when dealing with frustrated individuals.
- Preferably fluent in Spanish and English.
- Pharmacy Technician registration preferred.
- Attention to detail in a fast-paced environment.
- Excellent multi-tasking and time management skills.
- Ability to manage multiple incoming streams of communication and keep requests organized.
- Being able to manage work email in addition to the above responsibilities.
- Critical thinking.
- Ability to prioritize tasks.
Benefits and Perks
- Excellent benefits package including medical, dental, vision, and multiple add-ons available.
- Paid time off
- Paid holidays
- Various areas and opportunities for advancement
- Mileage reimbursement and travel stipends are available