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Hybrid Medications Coordinator/Clinical Triage - (Bilingual, Spanish/English) bei Georgia Spine & Orthopedics

Georgia Spine & Orthopedics · Roswell, Vereinigte Staaten Von Amerika · Hybrid

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Description

Georgia Spine & Orthopaedics is a Comprehensive Spine and orthopedics care provider in GA. Our locations include Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Dalton, Roswell, and the Surgery Center of Roswell. We specialize in offering cutting-edge treatment with a conservative approach.


We are growing and seeking a full-time Medications Coordinator/Clinical Triage for your Roswell, GA office. 


The role of the Medications Coordinator/Clinical Triage is to assist in coordinating and dispensing medications, as well as supporting clinical requests from patients or providers.


Medications Coordinator/Clinical Triage reports directly to the Pharmacy Operations Manager 


General Duties and Responsibilities:

  • ·Ensure patient information remains private according to HIPAA regulations.
  • Responsible for ensuring proper and accurate consent forms. 
  • Responsible for coordinating telemedicine requests for medications.
  • Co-manages department emails.
  • Communicate with patients by asking probing questions to patients to ensure requests are accurately presented to providers.
  • Interprets medication orders.
  • Communicate with providers to follow up on medication requests when necessary.
  • Dispenses as appropriate.
  • Performs proper inventory management tasks in clinics and other locations when called upon.
  • Helps with medication efficiency in clinics when called upon.
  • Coordinates medication orders of patient medication.
  • Cross-trained to perform clinical tasks as called upon.
  • Triages incoming faxes to appropriate personnel.
  • Creates clinical forms as requested, which include but are not limited to medical clearance forms and FMLA forms.
  • Coordinates scheduling patient visits with schedulers when necessary.
  • Educating team members on processes even outside of the medications department.
  • Assists the Pharmacy Operations Manager/Clinical Triage in planning for growth.
  • Duties as otherwise assigned by Supervisor.

Requirements

 Requirements:

  •  Excellent verbal and written communication skills.
  • Excellent interpersonal communication skills, especially on the phone.
  • Excellent phone etiquette even when dealing with frustrated individuals.
  • Preferably fluent in Spanish and English.
  • Pharmacy Technician registration preferred.
  • Attention to detail in a fast-paced environment.
  • Excellent multi-tasking and time management skills.
  • Ability to manage multiple incoming streams of communication and keep requests organized.
  • Being able to manage work email in addition to the above responsibilities.
  • Critical thinking.
  • Ability to prioritize tasks.

 

Benefits and Perks

  • Excellent benefits package including medical, dental, vision, and multiple add-ons available.
  • Paid time off
  • Paid holidays
  • Various areas and opportunities for advancement
  • Mileage reimbursement and travel stipends are available
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