Hybrid Administrative Support 3 bei The Florida Bar

Administrative Support 3 #5150

Client Security Fund (CSF)/General Counsel | Tallahassee

Minimum starting salary $34,431.56 with an excellent benefits package including employer paid pension contribution | Employees of The Florida Bar are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).  

Summary function: Performs high level of administrative and program duties to support the Clients' Security Fund.

Required minimum education: High school diploma (or its equivalent).

Required minimum professional work experience: Five (5) years of progressively responsible administrative office experience. Appropriate degree may substitute for some of the experience.

Essential Duties and Responsibilities:

Combines numerous documents from claim files into PDF format and assigns to CSF Committee members for investigation. Tracks assigned claims for completion by CSF Committee members. Imports CSF Committee members recommendations into case management system and update files. Prepares CSF Committee meeting agendas, minutes, and backup materials all in ADA compliant format. Uploads and maintains CSF agenda materials on Salesforce.

Opens new claim files. Scans claim form and enters relevant date into case management system. Generates initial letters to claimant and respondent. Conducts docket search to determine if any legal services were performed by the respondent. Prepares and sends approval/denial letters to claimants.

Combines numerous documents from claim files into PDF format and assigns to Board members for review. Tracks assigned claims for completion by Board members. Imports Board members recommendations into case management system and update files. Prepares Board of Governors meeting agendas, minutes, and backup materials all in ADA compliant format. Uploads and maintains Board agenda materials on Salesforce.

Responsible for management and administration of case management system for CSF.

Responsible for processing CSF payments. Tracks required payment forms to ensure receipt from claimants. Prepares vouchers, and documentation and payment letter for submission to F&A.

Track claims in order to keep CSF staff on task to move claims through the process in a timely manner.

Ensures all CSF documents are ADA compliant. Reviews forms, letter templates, information posted on CSF webpage and proposes changes that will ensure concise and accurate communication.

Receives and processes restitution checks. Maintains database for all restitution and court ordered payments to CSF.

Prepares monthly claim payment reports and submits to F&A. Works with F&A to maintain accurate accounting of CSF payments.

Checks CSF regular mail, email, and voicemail boxes. Responds to written and telephone requests for claim forms and status updates.

Provide administrative support to Deputy General Counsel (telephone, travel, supplies, invoices, etc.).

Other duties as assigned.

Knowledge:

- Professional office procedures and practices

- MS Office Suite, Adobe, and other PC based applications

- Correct spelling, punctuation, and grammar usage

 Skills:

- Office procedures and practices

- MS Office Suite

- Database input

- Use of various office equipment/machines

Abilities:

- Create ADA compliant forms and documents using Adobe

- Pay attention to detail

- Handle multiple tasks

- Operate well under pressure and in a team atmosphere

- Organize and prioritize work

- Maintain confidentiality

- Follow written and oral instructions

- Think logically and problem-solve effectively

- Use discretion and independent judgment

- Sit for long periods of time, hear and converse over the telephone, and key/work frequently on a computer

- Lift 5 to 10 lbs

Please notify HR, in advance, if you need reasonable accommodations to participate in the employment process. 

EOE. This organization participates in E-Verify. Position is open until filled. Non-Exempt position.

This position is in an in-office position, located in Tallahassee, Florida and is not a remote position.