- Professional
- Optionales Büro in Captiva
Position Summary
We are seeking a highly motivated and organized Location Manager to oversee the daily operations of both our marina and cottage accommodations. This role requires a hands-on leader who can manage diverse teams, ensure top-tier customer experiences, maintain facilities, and keep operations running smoothly and safely.
Responsibilities
- Marina Operations
- Oversee daily marina operations, including staff management (dockhands, customer service representatives, sales clerks, etc.)
- Provide exceptional customer service and manage reservation systems
- Ensure facilities and docks are properly maintained
- Maintain and oversee the rental boat fleet
- Ensure safety and environmental compliance
- Plan and coordinate marina-related events
- Develop and maintain emergency preparedness procedures
- Cottage Operations
- Manage daily operations of on-site cottages, including staff oversight (housekeeping, maintenance, etc.)
- Maintain cottages and shared facilities to high standards
- Build and maintain vendor relationships for property upkeep and repairs
- Maintain accurate reservation records and oversee check-in/check-out processes
Qualifications
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proven problem-solving skills and ability to make sound decisions under pressure
- Exceptional customer service orientation
- Proficiency with technology and reservation systems
- Previous hospitality experience required
- Marina experience preferred but not required
