Hybrid ORS MANAGER 2 bei State of Louisiana, LA

About the Department

ORS Manager 2
Office of Unemployment Insurance
Division:  UI/Quality Control
Location: Baton Rouge, La 
Announcement: ORSM2-211861-081425CM

The Office of Unemployment Insurance Administration:
The Louisiana Workforce Commission (LWC) is seeking an ORS Manager 2 to join the Office of Unemployment Insurance. OUIA oversees Louisiana’s Unemployment Insurance (UI) program, which provides temporary financial assistance to eligible workers who are unemployed through no fault of their own. The office manages the full UI lifecycle, including employer tax collection, benefit claims processing, fraud prevention, and appeals.

Position Duties

Minimum Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Other Qualifications

Job Duties:
•Directs and oversees all statewide activities related to the Benefit Accuracy Measurement (BAM) and Tax Performance System (TPS) programs to ensure compliance with federal and state regulations.
•Reviews the work of supervisors and specialists for accuracy, completeness, and adherence to U.S. Department of Labor and state UI program guidelines.
•Provides training and technical guidance to staff involved in BAM and TPS to ensure effective program implementation.
•Develops and recommends corrective action strategies to agency leadership based on BAM and TPS findings, and advises on areas impacting program compliance.
•Coordinates the preparation of federally mandated BAM and TPS reports and serves as liaison with the U.S. Department of Labor during audits and reviews.
. Other duties as assigned

Position-Specific Details:
Appointment Type: This position may be filled as either a Probational or a Job Appointment (open to all qualified applicants); a Promotion (open to all statewide classified and agency-wide permanent status employees); or by Detail to Special Duty. Current permanent status, classified employees may be required to accept a Probational appointment if selected.  If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.

How to Apply:

No Civil Service test score or assessment is required to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

All applicants selected for employment must submit to drug screening and a background check.

For further information about this vacancy, contact:
Connie Muse
[email protected]



The Louisiana Workforce Commission is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154