
- Professional
- Optionales Büro in Birmingham
What you will be doing:
- Developing and maintaining the legacy Debt Case Management System Axxia
- Gather technical requirements for workflows and triggers, templates, data entry screens
- Support technical requirements for data reports and integrations
- Supporting Change and Release Management processes as part of the software development lifecycle
- Becoming familiar with the application, integrated solutions, backlogs and current roadmaps as well as the supported business processes
- Participate in Agile Ceremonies
- Begin to undertake BAU within the team to help share load across the team
- Begin to undertake testing tasks, progressing to basic modifications and creations of features and then on to more complex user stories
- Designing, creating, testing and problem solving of workflows, data entry and retrieval screens
- Coding new and updating existing template letters for automatic document assembly
- Documenting all work in accordance with agreed standards (including DevOps, ServiceNow, etc)
What you will need:
You will need to have previous experience with the below tech stack:
- Case Management Systems: Proclaim, Axxia, P4W or similar
- Scrum/Agile
- Azure DevOps
- ITSM Processes and platforms: ServiceNow or similar
- MS SQL Server, SSIS, SSRS , T-SQL, Azure SQL Server
- The ability to produce high quality technical material, and to identify and develop opportunities to provide business benefit
- Excellent organisation and the ability to prioritise and carry out multiple tasks
- Strong problem solving and analytical approach with the ability to think ahead and anticipate problems, issues, and solutions.
- The ability to build good relationships with clients/operational managers and colleagues
Benefits, Agile Working and Additional information
Want to find more about our amazing benefits ?
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Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.
Equal opportunities
Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.