Hybrid CREDIT CARD CSR bei Pinnacle Bank
Pinnacle Bank · Lincoln, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Lincoln
- Researches customer requests.
- Answers phone and email inquiries.
- Perform credit card duties such as adding new cards to system, sending out denials, post payments to account, maintain customer files, assist with online questions, prepare applications for underwriting, and collections.
- May assist in various other areas of operations.
- Performs other duties as assigned by management.
- Regular and reliable attendance.
- Knowledge of Fiserv preferred.
- Must be able to operate a PC with keyboard accuracy and speed.
- Must have good customer service skills, in person, on the phone, and through email.
- Must have a general knowledge of accounting principles and procedures
- Must have the ability to work under pressure and have constant interruptions while doing assigned responsibilities.
- Must have strong mathematical and organizational skills.
- High school graduate or equivalent with previous banking experience or equivalent work experience.
- Bank operations experience is preferred.
Must be able to read reports, see computer screen