Hybrid Desktop Support Technician bei Wood Patel & Associates Inc

Description

Arizona’s #1 Civil Engineering Firm for 22 consecutive years and recognized as one of the Best Places to Work for the past 6 years, is seeking an exceptional Desktop Support Technician to join our team in Phoenix.

This is an opportunity to advance your career in a collaborative, high-performing environment where your contributions directly support the success of our projects and people. The ideal candidate is customer-service focused, adaptable, and skilled at managing multiple priorities without compromising quality.

Primary Responsibilities

• Provide daily desktop user support, including installation and upgrades for Autodesk AutoCAD, Civil 3D, and Bentley MicroStation.
• Deliver remote support for branch offices as needed.
• Perform hands-on installation, troubleshooting, and help desk support.
• Support light Active Directory and Exchange tasks.
• Maintain a strong customer service approach with timely and effective solutions.
• Travel within Arizona as needed.
• Perform other duties as assigned.

Requirements

• Associate degree and/or relevant industry certifications (A+, MCSE, CCNA) preferred.
• Minimum 2-4 years of related experience required.
• Experience in an Architectural/Engineering/Construction (AEC) environment a plus.

 Benefits:

• Competitive pay based on experience, plus year-end performance-based bonus opportunities.
• Generous Paid Time Off (PTO) and paid holidays
• Professional development through in-house training events and a mentorship program.
• Employee appreciation events.
• Community engagement opportunities, including company-matched contributions to St. Mary’s Food Bank Alliance.

We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other status protected by law.

Explore more opportunities at www.woodpatel.com