Hybrid Project Manager - Baltimore City Department of Social Services bei TCS Security

Description

Project Manager - Baltimore City Department of Social Services

What you'll do...

The Project Manager (PM) for BCDSS is a key leader within TCS Security, overseeing both armed and unarmed security guards assigned under the named contract. This position is responsible for ensuring the safety and security of client facilities, personnel, and assets while providing operational oversight, compliance management, and leadership development for all security staff. The PM will implement and monitor security protocols, coordinate staffing, and act as the primary liaison between TCS Security and the Baltimore City Department of Social Services.

Day to day you’ll …

• Provide and enforce security protocols and procedures for all assigned BCDSS facilities.
• Monitor access to limited and restricted areas as outlined in the Statement of Work (SOW).
• Take proactive measures to maintain a safe and secure working environment for employees, contractors, and visitors.
• Conduct regular walk-throughs and inspections to identify and mitigate risks.
• Oversee daily operations, schedules, and assignments of armed and unarmed security staff.
• Conduct training programs for new hires and current staff, including topics such as workplace searches, drug and alcohol procedures, incident reporting, and customer de-escalation.
• Monitor and evaluate staff performance, providing coaching and feedback to ensure professional standards are met.
• Serve as the liaison to government agency personnel, ensuring compliance with security regulations and contractual obligations.
• Maintain efficient staffing schedules to meet contract requirements.
• Respond promptly to incidents, emergencies, and security concerns, providing thorough documentation and reporting.
• Develop and enforce safety and security policies to minimize vulnerabilities and protect assets.
• Maintain detailed records of incidents, inspections, and training.
• Prepare and present operational and compliance reports to leadership.
• Perform other duties as assigned to meet operational needs.

Requirements

What you'll bring to the team..

Education

• Bachelor’s degree in Security Management, Criminal Justice, Business Administration, or a related field preferred.

Work Experience

• 5+ years of experience in physical security management, including supervisory roles.
• Proven experience managing both armed and unarmed security personnel.

Qualifications

• Strong knowledge of security protocols, risk assessment, and compliance requirements.
• Proficiency in security systems and technology, including access control and surveillance systems.
• Excellent leadership and team management skills with the ability to mentor and develop staff.
• Strong communication and interpersonal skills for working with employees, clients, and government agencies.
• Exceptional problem-solving and decision-making abilities.
• Ability to remain calm and professional in high-pressure situations.
• Must possess or be able to obtain a Wear and Carry Permit, CPR Certification, and Narcan Certification.
• Preferred certifications: Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent.
• Must be authorized to work in the United States.

Training

• Security Management & Compliance Training
• CPR and First Aid
• Narcan Administration
• De-escalation and Dealing with Difficult Customers
• Any other training mandated by the Director of Human Resources or required per the contract.

Pay Range Information

Salary Range: $70,000 - $75,0000

Benefits

Eligible employees may enroll in the available medical, dental, and vision coverage plans. Trust also offers a 401K plan with employer match, and voluntary Life, Accident, Short-Term Disability coverage. 

About Trust Consulting Services

Trust Consulting Services, Inc. is a certified SDVOSB firm specializing in Acquisition Management, Program Management, Financial Management, Information Technology, and Facility Management in support of state, local, and federal agencies. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Innovation, Trust, Results, and Client-Centricity guide our decisions and ensure we deliver exceptional service that helps your business succeed in the digital age. All qualified applicants are welcomed and encouraged to apply.