Hybrid Clinical Case Manager bei Positive Development
Positive Development · Pasadena, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Pasadena
- Conduct monthly overlap reviews (minimum 1x/month per child) to ensure sessions meet engagement and consistency expectations
- Observe developmental therapy sessions to identify areas for reinforcement, redirection, or non-clinical coaching
- Partner with Clinical Director and Developmental Paraprofessional Managers to ensure family engagement and Developmental Paraprofessional alignment
- Review family schedules and session cadence to identify dormancy, missed sessions, or risk of disengagement; communicate concerns to Clinical Lead
- Proactively partner with scheduling team to reschedule missed sessions and maintain consistency
- Support logistics and schedule alignment with care plan goals and block structure expectations
- Provide coaching to Scheduling, Matching, and field staff when readiness or execution issues arise.
- Partner with Developmental Paraprofessional Managers to close gaps in service
- Deliver structured feedback to clinical and operational leaders to identify patterns and surface root causes
- Facilitate problem-solving and action planning for issues such as missed sessions, poor engagement, and DPP inconsistencies
- Review Developmental Paraprofessional documentation for completeness, clarity, and consistency with treatment plan
- Identify documentation issues or omissions and provide real-time coaching to Developmental Paraprofessionals
- Track documentation compliance trends and escalate quality concerns to the Developmental Paraprofessional Managers or Clinical Lead
- Log oversight reviews, coaching interactions, and action items in appropriate tracking systems
- Analyze service patterns and escalate service risk or engagement concerns to appropriate leaders
- Monitor risk flags and follow through on clients identified as disengaged or dormant. Communicate risks to clinical lead for caregiver follow up
Minimum Qualifications:
- 1-2 years of experience working with children with autism or other developmental disabilities is required
- Must be enrolled in a master's program or have a master's degree in a human services-related field
- Excellent communication skills with both internal clinical teams as well as clients and their families; desire to work on a multidisciplinary team
- Ability to handle emotionally charged situations with professionalism, empathy, patience, and respect
- Prior experience with electronic medical record keeping, logging service plans, progress, etc.
- Ability to provide services in an in-home environment, travelling between client home
Benefits:
- Amazon Medical One
- Medical, Dental, Vision Insurance
- 401k with Employer Match
- Paid Parental Leave
- Continuing Education
- Mileage Reimbursement
- Paid Sick Leave
- Technology Stipend
- Paid Vacation
- Referral Bonus
- Paid Holidays