Hybrid Data & Quality Manager (Program Analyst IV) bei City of Detroit, MI

About the Department

The City of Detroit is seeking a data professional with process improvement experience to assist with the implementation and data management of Detroit Housing Services. Detroit Housing Services provides a variety of services to support homeowners, renters, residents seeking rental housing, and residents displaced by emergencies seeking permanent housing. This is a critical effort to directly serve Detroit residents’ housing needs, and you will be joining a dedicated, hardworking team committed to public service. The work ranges from building data management structures and processes, to leading complex improvement projects, to conducting specific quick-win events to assist in the continuous improvement of the Detroit Housing Services. The team member should also be able to train, coach and mentor staff implementing the program in process improvement methods, data management and tools as needed.

Position Duties

• Analyze and evaluate, on a quantitative or qualitative basis, the effectiveness of program operations in meeting established goals and objectives.
• Develop cost analyses of projects within their purview or performs cost benefit or economic evaluations of current or projected programs
• Independently conducts field surveys and carries out routine research in connection with budget, legislative or management studies and/or performs analysis of actual expenditures compared to the budget.
• Utilize data collection and analysis techniques to evaluate individual programs and/or individual staff performance; submits oral and written reports to management personnel for their consideration and decision-making.
• Receive from Departmental Financial Services financial and financial-related information to perform analysis of program effectiveness.
• Research and investigate new or improved business and management practices for application to agency programs or operations.
• Develop new or modified administrative program policies, regulations, goals, or objectives.
• Initiate or recommend that an audit be performed.
• Review audit and investigative reports to determine appropriate changes or corrective action required.
• Performs special projects and other duties as assigned.

Minimum Qualifications

• Bachelor's degree from an accredited college or university, with major course of work in business administration, public administration, public policy, economics, finance, accounting, urban studies, information technology, or a closely related field.

• Minimum of four (4) years of professional experience involving the systematic review, analysis, interpretation, and evaluation of grants, housing development, or other financial data.

Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

Other Qualifications

Evaluation Plan

Interview: 70%

Evaluation of Training, Experience & Personal Qualifications: 30%

Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

Veteran Points: 0 – 15 points

Detroit Residency Credit:   15 points