Hybrid Physician Communication Coordinator I bei UT Southwestern

%3Cp style=%22font-family: Arial;%22%3E%3Cb%3EWHY UT SOUTHWESTERN?%3C/b%3E%3Cbr%3EWith over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to %3Ca href=%22https://www.utsouthwestern.edu/newsroom/articles/year-2022/july-us-news-best-hospital.html%22 target=%22_blank%22 rel=%22noopener%22%3EU.S. News %26amp; World Report%3C/a%3E, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career! %3Cbr%3E%3Cbr%3E%3Cb%3EJOB SUMMARY%3C/b%3E%3Cbr%3EUnder minimal supervision, the Telephone Communication Coordinator serves at a centralized location within UT Southwestern hospital and clinic facilities, facilitating and coordinating telephone communication. This role is pivotal in ensuring smooth communication flow by efficiently processing incoming, outgoing, and inter-departmental telephone and paging traffic. The incumbent will handle various tasks including call routing, paging, providing information to callers, and supporting emergency code.%26nbsp; alerts.%26nbsp; %3Cstrong%3EPlease note work shift:%26nbsp; Sunday - Wednesday, 8:30pm to 6:00am.%26nbsp; This position is primarily remote with occasional on campus meetings or training.%26nbsp;%3C/strong%3E%3Cbr%3E%3Cbr%3E%3C/p%3E%0A%3Cp%3E%3Cb%3EBENEFITS%3C/b%3E%3Cbr%3EUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/li%3E%0A%3Cli%3E100% coverage for preventive healthcare-no copay%3C/li%3E%0A%3Cli%3EPaid Time Off, available day one%3C/li%3E%0A%3Cli%3ERetirement Programs through the Teacher Retirement System of Texas (TRS)%3C/li%3E%0A%3Cli%3EPaid Parental Leave Benefit%3C/li%3E%0A%3Cli%3EWellness programs%3C/li%3E%0A%3Cli%3ETuition Reimbursement%3C/li%3E%0A%3Cli%3EPublic Service Loan Forgiveness (PSLF) Qualified Employer%3C/li%3E%0A%3Cli%3E%3Ca href=%22http://jobs.utsouthwestern.edu/benefits/#top%22 target=%22_blank%22 rel=%22noopener%22%3ELearn more about these and other UTSW employee benefits!%3C/a%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cbr%3E%3Cbr%3E%3Cb%3E%3Cb%3EEXPERIENCE AND EDUCATION%3C/b%3E%3C/b%3E%3Cbr%3E%3Cb%3ERequired%3C/b%3E%3Cb%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cb%3EEducation%3C/b%3E%3Cbr%3EHigh School Diploma Or GED%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cb%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cb%3EExperience%3C/b%3E%3Cbr%3E1 year Customer service experience and %3Cbr%3EMinimum typing/keyboarding speed of 35 WPM required. and%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cb%3EPreferred%3C/b%3E%3Cb%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cb%3EExperience%3C/b%3E%3Cbr%3E1 year Clerical/administrative experience and %3Cbr%3EExperience in a healthcare environment %3Cbr%3EProficiency in one or more languages in addition to English, preferred.%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cbr%3E%3Cb%3E%3Cb%3EJOB DUTIES%3C/b%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EResponsible for calls received at the switchboard. Utilizing reference materials to correctly route callers to appropriate person/department/patient room.%3C/li%3E%0A%3Cli%3EResponsible for paging throughout the facility, including mobile devices, manual paging, and paging through computer messaging system for physicians and staff.%3C/li%3E%0A%3Cli%3EProvides check outs, pager reassignments, and places long distance calls for physicians.%3C/li%3E%0A%3Cli%3EProvides after hours answering service for all UTSW clinics including documenting telephone encounters in EPIC, and paging appropriate %22on calls%22.%3C/li%3E%0A%3Cli%3EPrescreens potential tissue donors for Transplant Services by entering in national database.%3C/li%3E%0A%3Cli%3EProvides campus information, including mailing addresses, directions, and visiting hours to callers.%3C/li%3E%0A%3Cli%3EMaintains appropriate logs and records in accordance with established policies.%3C/li%3E%0A%3Cli%3EProvides access to telephonic interpreter services for callers with limited English proficiency.%3C/li%3E%0A%3Cli%3EProvides support for the emergency patient code alert operation.%3C/li%3E%0A%3Cli%3EPerforms other duties as assigned.%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cbr%3E%3Cb%3E%3Cb%3ESECURITY AND EEO STATEMENT%3C/b%3E%3C/b%3E%3Cbr%3E%3Cb%3ESecurity%3C/b%3E %3Cbr%3EThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.%3Cbr%3E%3Cbr%3E%3Cb%3EEEO Statement%3C/b%3E%3Cbr%3EUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.%3C/p%3E Jetzt bewerben