Hybrid ADMINISTRATIVE ASSISTANT bei PACE ENTERPRISES OF WEST VIRGINIA INC

Description

Full Job Description

An employee in this position provides a wide range of clerical, data entry, file maintenance, and receptionist services for the agency. IDEMIA Fingerprint-based background check services are provided in the reception area and this position operates as the Enrollment Agent by processing background check applicants.

OUALIFICATIONS

A High School diploma or GED; an Associates Degree preferred

Two (2) or more years of administrative/receptionist experience preferred

Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry

Knowledge of administrative and clerical duties, such as word processing, managing files and records, and other office procedures Job requires ethics and honesty

Must be attentive to detail and able to be entrusted with confidential information

Must be able to complete and pass a Criminal Background Investigation

ESSENTIAL DUTIES & RESPONSIBILITIES
Admin/Reception Duties
Provide assistance to all visitors to the building and ensure that appropriate visitor procedures are followed

Maintain the office Guest Registry and the IDD Waiver Program Client check-in/check-out process

Properly answer the telephone, screen calls, take appropriate messages, and operate voicemail system

Assist all Main-Site Departments with various administrative tasks

Maintain Client and Employee Records under the guidance of the Executive Assistant Prepare and send mail/faxes as requested and deliver incoming mail/faxes to addressees; ensuring confidentiality
Enrollment Agent Duties
Provide superior customer service to internal and external customers

Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software

Verify customer identity and scan required documents into database system

Successfully complete required biometric and data capture processes and paperwork on each customer

Job Type: Full-time

Pay: $13.50 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Morgantown, WV 26501: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: One location

Qualifications