Hybrid Regional Fixed Operations Director bei MileOne Autogroup

Job Description

Heritage, a part of MileOne Autogroup, is now hiring a Regional Fixed Operations Director in the Baltimore area. The Regional Fixed Operations Director will partner with our executive leadership team in the oversight of 12 service locations throughout Baltimore area.

This is an excellent opportunity for an elite and dynamic Service Director/Manager who is ready for the next step in their automotive career with the region’s leading automotive dealership group.

Regional Fixed Operations Director Responsibilities:

• Manage operational costs and drive productivity
• Provide ongoing evaluation and coaching of Service Advisors in stores, to include techniques for improving selling skills and processes for maximizing dollars per RO
• Work with stores to make shop efficiency gains via improved shop workflow, maximizing technician and facility efficiency, and reducing unapplied labor
• Make customer satisfaction a department priority, ensuring that service and parts personnel are courteous and respectful in their interaction with customers.
• Provide coaching and guidance to department staff to achieve operational excellence and a high level of customer satisfaction
• Keep abreast of new equipment and tools available and recommends purchases.
• Establish and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
• Serve as liaison with factory representatives.
• Maintain a positive work environment and experience for our employees and customers

Regional Fixed Operations Director Qualifications:

• Minimum of 5 years with automotive management experience in the automotive Service & Parts Department
• Oversight of multiple locations, preferred
• Lane supervision skills
• Strong operational and process management skills and customer focus
• Strategic thinker

Compensation: $250,000 - $350,000 expected earnings

Our MileOne Employee Advantage:

MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

These initiatives are branded as part of our MileOne Employee Advantage. In addition to health and financial benefits, and training and mentoring, we also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

HEGE123

Service

Salary Range

$250,000 - $350,000

   

Heritage Corporate Office

Sponsored-External and Internal

Zip Code

21204 Jetzt bewerben