Dispatcher

Essential Duties:

• Actively engage and create a positive rapport with students, parents, staff and visitors.
• Receives calls concerning crimes, emergencies, and requests for service.
• Operates the district electronic records management and dispatch system
• Monitors fire and security alarms.
• Works with other agencies as needed to coordinate emergency response.
• Monitors school buildings, grounds, and parking lots to deter, detect, report and stop violations of the law and/or school board policies.
• Relay pertinent information to field officers for investigation as needed.
• Coordinates notifications in the event of an emergency.
• Assists school staff, law enforcement, and other emergency personnel in crisis and emergency situations.
• Must be able to remain calm and provide direction in sometimes tense emergency situations.
• Intervene when necessary to prevent potentially dangerous or disruptive situations.  Notify building administration, supervisors, and emergency personnel as necessary.
• Display ethical and professional behavior with students, parents, staff, and outside agencies.
• Wear District designated attire and equipment in a clean and professional manner.
• Ensure grooming and appearance is professional in nature.
• Maintain a strict level of confidentiality concerning all OKCPS staff, students, and records.
• Monitor and operate electronic safety and security equipment.
• Maintain good physical condition.
• Perform other related duties as assigned.

Minimum Qualifications (Knowledge, Skills and/or Abilities Required):

• High School diploma or GED equivalent.
• Valid driver's license with the ability to meet district’s insurance coverage requirements.
• Skilled in the use of computers and ability to use/learn computer aided dispatch software.
• Ability to perform multiple tasks and solve problems in a technical setting.
• Ability to react calmly and effectively in emergency situations.
• Ability to pass physical fitness test.
• Strong verbal and written communication skills with the ability to communicate effectively in English.

Preferred Qualifications (Knowledge, Skills and/or Abilities Required):

• Experience working as a dispatcher.
• Highly skilled with computer systems.
• Experience with camera, access control, or records management systems.
• Computer Data entry skills.
• Receptionist skills.
• Clerical, word processing, and/or office skills.

Working Conditions and Physical Requirements:

• Able to sit and/or stand for extended periods of time.
• Exhibit manual dexterity to enter data into a computer.
• Adhere to all local, state and federal laws.
• Hear and understand speech at normal classroom levels, outdoors and on the telephone.
• Speak in audible tones so that others may understand clearly in normal classrooms, outdoors and on the telephone.
• Physical agility, able to bend, stoop, sit on the floor, climb stairs, walk, run and reach.
• Ability to lift, push, pull up to 50 pounds.
• Ability to pass annual fitness test.