
Hybrid Service Manager (Registered Manager) bei Southdown
Southdown · Crawley, Vereinigtes Königreich · Hybrid
- Junior
- Optionales Büro in Crawley
Location: Coltash Road, Crawley
Hours: 30 (minimum) to 37 (maximum) per week
- Unsociable hours uplift: an extra £4.40 per shift for waking nights.
- Sleep-in shifts: £61 per sleep-in shift (10pm-7am).
- Sleep-In Disturbance Allowance Payment: If your sleep-in shift is disturbed for over one continuous hour but less than four, you’ll receive the £4.40 Unsociable Hours Allowance plus your normal hourly rate for the hours worked. If disturbed for four hours or more, you’ll be paid your normal hourly rate for the entire shift and still receive the £4.40 allowance.
- On call allowance: £12 (weekday) to £25 (weekend / bank holiday) per shift
- Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
- Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
- Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
- Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
- Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
- 22 days paid holiday plus bank holidays (or paid time in lieu for any bank holidays worked)
Knowledge, skills and experience
- Passion for leading teams that deliver outstanding care.
- Management experience (Deputy Manager or above) in learning disabilities or care home settings, including safeguarding, risk and health & safety management.
- Strong knowledge of Positive Behaviour Support, CQC standards, the Mental Capacity Act, DoLS, and safeguarding.
- Skilled in comprehensive client support, including medical management and accurate medication handling and record-keeping.
- Experience supporting individuals with diverse physical and cognitive needs, including learning disabilities and mental health challenges.
- Confident in managing challenging behaviours and distress.
- Proven staff management skills: supervision, coaching, recruitment, and rostering.
- Level 3 Diploma in Health and Social Care.
- Understanding of CQC requirements — you’ll be the registered manager, supported by a central compliance team.
- Patient and empathetic approach.
- Willingness to complete Southdown’s training in health and social care, moving and handling, positive behaviour support, safeguarding, safety, and risk protocols.
- Comfortable supporting clients with intimate and personal care.
- Enhanced DBS check (paid for by Southdown).
- Experience managing an operational service budget, including resource management to ensure staffing levels meet client needs while keeping within budget constraints.
- Experience managing a learning disabilities service with a good or outstanding CQC rating.
- An understanding of Makaton or non-verbal communication.
Certain aspects of this role may vary depending on the current needs of the service and the individuals supported. As such, the following requirements may be essential at the time of recruitment, based on team capabilities and client needs:
- Physical ability to assist with mobility and personal care tasks, such as pushing wheelchairs, taking long walks, and supporting with bathing.
- Due to the personal and sensitive nature of the care provided, this post may be restricted to applicants of a particular sex under Schedule 9, Part 1 of the Equality Act 2010, where an occupational requirement applies. This will be assessed based on current client and service needs.
Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.