Hybrid Education Executive, Penhaligon's (London, LND, GB) bei Puig

The Opportunity

As the Education Market Executive, you will bridge the gap between global education strategies and local market implementation. This role focuses on delivering high- quality training, enhancing retailer relationships, and driving customer engagement through education.  

What you'll get to do

• Create and adapt global training programs and content for local market needs, ensuring alignments with brand standards.
• Partner with regional education teams to implement training initiatives effectively.
• Co-develop and refine the brand’s Customer Service strategies.
• Conduct market visits to ensure training and execution drives retail performance and KPIs.
• Collaborative with global teams to align local strategies with brand messaging and innovation.
• Identify and address capability gaps through targeted training programs.
• Lead hands- on workshops to upskill market teams, offering real- time feedback.
• Support showcase activations to promote new product launches and initiatives.
• Maintain digital training platforms, ensuring content relevance and accessibility.
• Build and maintain strong relationships with market teams, providing ongoing support and feedback.

We'd love to meet you if you have

• Proven experience in education in the luxury industry.
• Strong interpersonal skills with the ability to adapt global strategies to local contexts.
• Highly organised with prioritisation skills and the ability to deal with complexity and ambiguity.
• Proficiency in developing large- scale learning programs and delivering workshops.
• Project management experience with a track record of executing complex initiatives.
• Familiarity with digital tools and content management platforms.
• Effective communicator with a passion for fragrance and the luxury industry.
• Results oriented and solutions driven.
• Willingness to travel internationally as required.

A few things you'll love about us