Hybrid Director - Credit bei MacAllister Machinery

Description

Position Summary

This position is responsible for supporting the overall objectives of the Corporate Finance department and for overseeing the development and administration of credit policies in alignment with business strategy and objectives, managing portfolio risk, evaluating and improving collection effectiveness, providing leadership to the credit/collections department and managing relations with internal and external stakeholders.

• Direct and manage the daily operations of the Company’s trade credit and collections functions. Ensure all credit and collections activities comply with internal policies, legal regulations and industry standards. 
• Develop, implement and manage a comprehensive credit and collection strategy in alignment with Company objectives. Collaborate with senior leadership to develop credit policies, payment terms, methods and risk mitigation strategies.
• Manage portfolio credit risk while maximizing cash flow and minimizing bad debt. Establish, implement, refine and enforce sound credit policies and procedures to maintain optimal risk profiles. Maximize profitability by establishing guidelines for the prudent extension of trade credit to actively grow the business while managing the portfolio risk profile.  
• Oversee credit assessment processes to minimize financial risk exposure by evaluating creditworthiness of new and existing customers.   
• Collaborate with sales and operations management to balance sales opportunities with appropriate risk tolerance and financial return; effectively negotiate and structure credit arrangements to mitigate risk of loss. Monitor and work jointly with personnel regarding the effectiveness of the collection effort to ensure that established objectives are maintained. 
• Monitor customer credit limits, payment terms and risk profiles.  Recommend and implement changes based on evaluation of customer circumstances, industry conditions, economic environment, company objectives and collaboration with stakeholders.  
• Oversee the collections function to ensure timely recovery of trade accounts receivable.  Monitor customer account aging and ensure that escalation procedures are designed and operating effectively. Proactively advise of circumstances which endanger the collectability of receivables 
• Review high-risk accounts and make recommendations for risk mitigation, credit holds or write-offs. Oversee bond claims/notices/lien filings.   
• Develop and manage the strategy for utilization of external collection resources. 
• Collaborate with sales, operations, legal and finance personnel and external parties to resolve complex customer payment issues, including negotiating payment plans, settlements or legal action when necessary. Manage the utilization of external legal counsel on difficult collection matters; manage credit-related legal issues such as bankruptcies and preference claims in collaboration with counsel.
• Provide strategic insights on portfolio risk, collections performance, customer payment behavior and trade credit account aging trends to senior leadership.
• Utilize data analytics to identify trends, highlight risks and recommend process improvements.
• Monitor trends and key performance indicators (KPIs) to proactively address issues.  Provide relevant, timely reporting and analytics on credit and collection operations and enterprise performance.  
• Provide excellent customer service to internal and external stakeholders while ensuring financial integrity, ethical conduct and compliance with company policies, values and controls.
• Develop and implement operational improvements, including enhanced processes and procedures, new technology, automation and systems to improve efficiency, effectiveness and productivity.
• Provide leadership to build and sustain a best-in-class Shared Service Credit/Collection function.  Lead organizational change and promote a culture of continuous improvement. 
• Establish and maintain effective work relationships within the department, Company and community; maintain the professional competence, knowledge and skills necessary for the satisfactory performance of responsibilities. 
• Maintain and ensure appropriate alignment and utilization of department resources.
• Direct and evaluate the performance of staff; establish performance requirements and personal development plans; monitor performance and provide coaching, feedback and corrective action, as needed.
• Perform other related analyses, tasks and projects as assigned by management.
• Ensure compliance with all applicable laws, rules and regulations.

• Responsible for the policy making of a major function.  Typically has multiple managers reporting to this position.

Position Requirements

Required:

• Bachelor’s degree from an accredited college or university in accounting, finance, business administration, economics or comparable area
• Fifteen (15) years of credit/risk management experience in a complex corporate environment with a large customer base and significant transaction volumes
• Seven (7) years management/supervisory experience
• Knowledge of credit and collection practices and applicable laws
• Experience with data manipulation/analytics tools and Enterprise Resource Planning (ERP) systems

• Experience in the finance area of a publicly-traded company
• Certified Credit and Risk Analyst (CCRA), Credit Business Fellow (CBF) or Certified Credit Executive (CCE) designation (from National Association of Credit Management)
• Specialty certification and/or advanced courses in commercial credit

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.