- Junior
- Optionales Büro in Lewisville
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1) Comply with all company policies, procedures, and conduct.
2) Strictly adhere to confidentiality and compliance standards.
3) Maintain a thorough understanding of various research study guidelines that includes both inclusion and exclusion criteria.
4) Explain the study procedures and answer questions to ensure that potential participants understand the study requirements and process.
5) Explain the study’s purpose, procedures, risks, benefits, compensation, and follow up care to potential participants prior to entry into the study.
6) Perform screening exams on participants to determine their health status prior to
participating in studies involving new medications or procedures.
7) Create and maintain detailed records of all call logs and study candidates including their names, addresses, phone numbers, birth dates, and other identifying information.
8) Collect and analyze test results from candidates to determine if they have any physical impairments that could interfere with their participation in the study.
9) Recruit potential study candidates by contacting them directly or through database and other resources.
10) Communicate with study candidates by means in which they understand.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE:
1) Associate’s degree in healthcare or some college level courses, preferred.
2) Certified Medical Assistant or 2 years relevant experience, required.
3) 1-2 years Phlebotomy experience, required.
4) Experience in reading through medical records to obtain pertinent information.
5) Bilingual is a plus.
6) Proven knowledge of medical terminology, required.
7) Prior experience in a medical setting and/or sales, required.
8) Must possess excellent verbal and written communication skills.
9) Proven track record of successful patient engagement.
10) Meticulous attention to detail is a must.
11) Excellent customer service skills with internal and external stakeholders.
12) A proven ability to multi-task in a rapidly changing environment.