- Junior
- Optionales Büro in Flint
📍 Location: 4433 Miller Rd, Flint, MI 48507
🕗 Schedule: Monday–Friday | 8:30 AM – 5:00 PM
At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.
🚀 The Role: Manager
This role is responsible for leading and managing a multidisciplinary respiratory customer service team, ensuring high-quality care for patients with chronic respiratory conditions while driving operational performance, team development, and compliance.
🔍 What We're Looking For
High School Diploma or equivalent Associate’s or Bachelor’s Degree in Healthcare or related field.
An experienced professional with a background in respiratory therapy or DME preferred
Comfortable managing both people and processes in a fast-paced healthcare environment
Driven to improve patient care through leadership, metrics, and teamwork
Skilled in staff development, patient communication, and healthcare operations
🛠 What You’ll Be Doing
Manage and supervise staff, ensuring prompt, professional, and compassionate patient interactions.
Oversee CPAP setup process, including patient education on device use, cleaning, and maintenance.
Ensure all DME operations comply with Medicare, Medicaid, and private insurance guidelines.
Monitor KPIs such as setup completion times, patient satisfaction, and compliance rates.
Collaborate with respiratory therapists, clinicians, and referral sources to ensure smooth patient care transitions.
Handle escalated customer service concerns and troubleshoot equipment issues.
Maintain accurate patient records, documentation, and billing information in accordance with regulations.
Train and mentor staff on customer service best practices, product knowledge, and compliance standards.
💡 Perks & Benefits
Competitive pay 💰
Full benefits: Medical, Dental, Vision & Life Insurance 🏥
Paid time off + floating holiday 🌴
401(k) Retirement Savings Plan 💸
Training and growth opportunities 🚀
