Job Description of Quality Officer- Laboratory Analyst

Job Title:

Quality Officer – Laboratory Analyst

Location:

Head Office

Grade Level:

2

Department:

Quality Department

Reports to (Title):

Quality Control/HSE Manager

Direct Reports:

QHSE Operatives

QHSE Interns

Job Purpose

Assurance of quality systems across the company’s businesses, establishing controls, verifying input materials, their suppliers and processes that meet world – class benchmarks

Core Responsibilities and Key Result Areas

• Maintain all assigned operations and technical documents.
• Ensure strict conformity to GMP, GHP, and GLP always.
• Adhere to all established operational standards.
• Verify that all raw materials and packaging materials meet specifications before use in the central kitchen and before dispatch to stores.
• Sample all fresh consignments supplied to the warehouse to confirm quality integrity.
• Conduct spot checks on processes and materials before clearance for use, whenever required.
• Develop measurable standards for assigned materials and processes.
• Ensure calibration of all working tools in line with the work instructions.
• Standardize all chemicals, media, and reagents as stipulated in the work instructions.
• Maintain accurate and traceable documentation for all analytical, development, and production processes.
• Report any non-conformity beyond personal competence to the superior without making assumptions.
• Carry out analytical tests in compliance with approved work instructions.
• Collate and process analytical data, providing timely reports to the superior.
• Support regulatory activities with government agencies, when required.
• Maintain confidentiality of all technical information and documentation.

Quality Compliance

• Has the authority to hold any non-conforming product, in consultation with the Line Manager. In the absence of the Line Manager, the decision remains substantive.
• Authorized to liaise with regulatory agencies in the absence of the Line Manager or when delegated to act in that capacity.

Key Performance Indicators

• No. of Customer complaints relating to quality of raw and finished products.
• No of regulatory defaults relating to quality of environmental compliances, raw and finished products.
• % of production conformance to pre-set quality standards.

Knowledge Requirements

• Familiar with the Food Industry Trends.
• Problem Solving & Analysis
• Inventory Management
• Performance Management
• Strong understanding of the several country’s specific business-related laws, regulations and policies

Job Specifications

Educational Requirements

Professional Requirements

Experience Requirements

Minimum of university degree/HND or its equivalent in Food Sc. & Tech, Biochemistry, Microbiology, Chemistry, and other related discipline.

Membership of IQAN, or any other related professional degree is an added advantage

Minimum of 0-2 years’ experience in a similar role is required

Decision Expectations

• Integrity
• Proactive self-starter
• Logical Mind
• Creative Imagination
• Ability to cope with and work under pressure

Working Conditions

Jobholder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work. This role is largely office-based and requires the job holder to strongly pay attention to detail.

Contacts and Purpose of Contact

Internal Contacts (most frequent contacts)

Purpose of Contact

• Supervisor
• Line Managers
• SCD Managers
• Employees

• Exchange or provide information
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• Collaborate, negotiate and present ideas
• Deal with influence or motivate subordinates
• Promote, justify or settle highly sensitive matters

External Contacts (most frequent contacts)

• Direct material suppliers
• External Vendors and regulatory Auditors

Authorisation

MD Name and Signature:

Date: