Hybrid Parts Counter Person bei Hunter Truck

Join the Hunter Truck Family – Now Hiring a Parts Counter Person in Pittsburgh, PA!

Are you looking for a career with a company that values integrity, teamwork, and exceptional service? Hunter Truck is growing, and we want YOU to be part of our team!

As a family-owned, authorized Peterbilt dealer since 1938, Hunter Truck has built a reputation for reliability, quality service, and strong customer relationships. With locations across Pennsylvania, New York, New Jersey, and West Virginia, we continue to provide top-tier trucking solutions and personalized service.

We’re searching for an energetic and customer-focused Parts Counter Person to join our Pittsburgh, PA branch. If you’re passionate about trucks, enjoy working with people, and want to be part of a team that supports your success, this is the opportunity for you!

Why Choose Hunter Truck?

✅ Competitive Pay & Incentive Plans

✅ Comprehensive Benefits – Medical, Dental, Vision, Life & Disability Insurance

✅ 401(k) Retirement Investments

✅ Paid Training & Career Growth Opportunities

✅ Employee Referral Bonuses

Job at a Glance:

📍 Location: 4637 Campbell's Run Road, Pittsburgh, PA 15205

🕒 Schedule: Full-time, Monday–Friday, 8:00am - 4:30pm

As a Parts Counter Person, you’ll play a key role in providing customers with the right parts—whether in person, over the phone, or through the shop. If you’re ready to take the next step in your career with a company that values your skills and dedication, apply today!

SUMMARY

Sell parts to all customers, over the counter, through the shop, or on the phone.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answer phone calls, providing price quotes and other information.
• Provide high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notify the service advisor and the customer when special ordered parts have been received.
• Follow up on back-ordered parts.
• Assist outside sales representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization with valid ID.
• Ensure that all charge sales are signed by the customer.
• Ensure that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Monitor open orders for pickup; clean will-call shelf weekly of cancelled orders; ensure parts are restocked or returned promptly if not picked up.
• Keeps front and rear counter areas clean and uncluttered.
• Clean computer terminals and printers daily.
• Participate in all training programs that are made available.
• Keep current on new products and product updates.
• Participate with the parts manager in maintaining a lost sales tracking program.
• Maintain professional appearance.
• Adhere to and promote all existing health and safety policies in the workplace to reinforce the Hunter culture of a safe work environment

QUALIFICATIONS   

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

One year certificate from College or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively to customers or employees of organization

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all unites of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Automotive Service Excellence (ASE) Certifications preferred

Medium/Heavy Truck Parts Specialist Certification preferred

Valid Driver's License required; must meet company insurability standards

PHYSICAL DEMANDS   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand.  The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds.   Specific vision abilities required by this job include close vision, distance vision, color vision.

WORK ENVIRONMENT   

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed fumes or airborne particles.   The employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

EOE