- Junior
- Optionales Büro in Charlotte
LOCATION: 2921 N Tryon St Charlotte NC 28206 (GPS Address: 150 W 32nd St Charlotte NC 28206)
DEPARTMENT: Taproom
REPORTS TO: Taproom GM
POSITION SUMMARY: The bartender fulfills several key roles in the taproom. The bartender represents the brand in a taproom setting. As such, they are expected to represent the products of the brand and the fundamentals of the company in exemplary fashion.
GENERAL JOB REQUIREMENTS
- Fully trained as a bartender and a barback executing steps of service accordingly.
- Maintains taproom cleanliness.
- Demonstrates attentiveness to guests needs and ensures needs fulfilled.
- Demonstrates courteous and positive attitude towards our guests at all times.
- Completes any other reasonable request by a supervisor in a reasonable time frame.
- Exhibits clean hygiene and appropriate attire for the job position.
- Performs responsible alcohol service.
- Accurately handles cash management.
- Accurately opens and closes tabs; accurately rings in all guest merchandise and beverages.
- Uses checklist to ensure all daily tasks are completed to best represent the taproom.
- Performs monthly/daily cleaning duties in routine fashion.
OTHER DUTIES
- Participates in bartender/ barback meetings relevant to their job position.
- Informs management of any sub-standard representations of the brand.
- Keeps management informed of safety issues, equipment needs, or product issues within their job position.
- Engages with guests in the taproom enhancing each guest's experience.
- Introduces his/herself when a tab is started.
- Greets guests with a smile and gives a sincere “thank you” when guests close a tab.
- Suggestively offers packaged beer to-go when closing tabs.
- Actively participates in sales promotions/ contests in the taproom.
KNOWLEDGE, SKILLS, ABILITIES
- Ability to read, write, perform mathematical computations such as adding, multiplying.
- Ability to effectively communicate with guests utilizing tact and diplomacy when necessary.
- Ability to describe our products to guests without issue.
PHYSICAL/ MENTAL DEMANDS
- While performing the duties of this job, the employee is required to stand, walk, talk, and hear. The employee is required to be on his/her feet for a large portion of the day/shift. The employee is required to stoop, kneel, or crouch; reach with hands and arms; use hands to finger, handle, or feel tools or controls; must be able to lift and/or move heavy objects including kegs and full glass racks; must be able to move 150 pounds of mass off the ground.
- Must be able to sustain constant mental and visual attention.
WORKING CONDITIONS
- Production environment, including hot areas, sharp objects, heavy machinery, and fast moving equipment.
- Bar environment, including cold areas, precise tools, and heavy equipment.
- Flexible schedule that can vary from week to week; work required on weekends.