Hybrid PC Technician bei Vestis

Overview:

Vestis is seeking a PC Technician to join our IT infrastructure organization. Reporting to the Manager – IT Support Services, the PC Technician will be responsible for installing, maintaining, troubleshooting, repairing, and shipping computer hardware and peripheral devices to ensure optimal performance and uptime for users.

Responsibilities/Essential Functions:

• Assemble, install, and configure desktop and laptop computers, monitors, keyboards, printers, and other hardware devices.
• Diagnose and repair hardware such as hard drives, motherboards, memory, power supplies, etc.
• Perform routine maintenance, including hardware upgrades and cleaning.
• Document all repairs, configurations, and asset changes in a ticketing system or inventory database.
• Maintain and manage hardware inventory, including spare parts and tools.
• Collaborate with help desk staff to resolve hardware-related incidents and service requests.
• Set up and support imaging processes and deployment of operating systems.
• Ensure compliance with company IT policies, security standards, and asset management procedures.
• Support hardware lifecycle management, including deployment and decommissioning, shipping, etc.

Knowledge/Skills/Abilities:

• Strong attention to detail and troubleshooting skills.
• Good organizational and time-management abilities.
• Ability to work independently and in a team environment.
• Clear and professional communication with both technical and non-technical users.
• Physical ability to lift and move computer equipment (up to 50 lbs).

Experience/Qualifications:

• Education: Associate degree or certification in Information Technology, Computer Science, or a related field (or equivalent experience) preferred.
• Certifications (preferred): CompTIA A+, IT Fundamentals+, or equivalent.
• Experience:
• 1–3 years of hands-on experience with PC hardware repair and maintenance.
• Familiarity with Windows operating systems and basic software troubleshooting.
• Technical Skills:

• Knowledge of desktop and laptop components (Dell, HP, Lenovo, etc.)
• Proficiency with tools for diagnosing and repairing PCs
• Imaging software and asset tracking systems

Working Environment/Safety Requirements:

• On-site work in office and/or data center environments
• May require occasional travel between company sites